Order Management Administrator

Job title:

Order Management Administrator

Company

Smiths Detection

Job description

About SmithsSmiths is always looking for curious minds. For new colleagues who want responsibility and relish a challenge. Those who would like to use their talents to help make the world safer, healthier, more efficient, and more connected.We are proud of our 160-year history of innovation, propelling the human world forward by looking at things differently, adapting, and never standing still. Today, we are an aligned global business of five divisions and around 22,000 colleagues, impacting millions of lives annually across five vibrant global markets.Smiths Detection, a global authority on detection and screening technology, delivers solutions to protect society from threats and illegal activities, including explosives, weapons, contraband, toxic chemicals, and narcotics. Our mission is to use technology to develop innovative solutions and services to uphold the free flow of trade and make the world a safer place.Whether you are an experienced professional or just starting your career, our global scale and focus on growth offer great career opportunities. There has never been a better time to join Smiths and help create the future.Life at Smiths

• Global leader: We impact critical systems every day with sites in 17 countries and six centres of research excellence. From pioneering to powering life-changing innovation, we’re delivering threat detection and screening solutions to safeguard the world from threat.
• Digital growth: A key part of our capability is the integration of digital technology across our business and our operations in more than 55 countries, will be critical to our continued success.
• Exciting opportunities: Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AIML.
• International environment: With some projects, work requires global collaboration and the potential to travel and grow with the business.

Duties

• Manage the adherence to the original promise date agreed at order acceptance
• Root cause analysis for any changes to Material Availability Date (MAD), capturing impacts to OTD.•
• Overall responsibility for operational trade and compliance ensuring all relevant documentation (EUCs/Export licenses/Import Permits/Credit Terms) are in position before the equipment is ready to ship.
• Primary Co-ordination of customer Sales order management of UK supplying plant.
• Manage timely creation of order Confirmation and release to production.
• Ensure up front order information check lists are maintained in advance of order being loaded to SAP with MAD.
• Working in partnership with the planning team to ensure successful execution of production plan.
• Working with Inter company stake holders to Update Sales orders in SAP in the event of changes.
• Keep Customers and Sales managers aware of any changes / delays in delivery dates
• Prepare and distribute quotations for products and service activity.
• Manage Order book updates to effectively track progress of Order status, and use as means of taking actions and escalations
• Report weekly performance at Tier 2 review for Order Management Metrics with the support of Power BI tools.
• Report on monthly OTD performance, summarizing data from week on week data analysis.

About you

• Some knowledge of ERP systems is desirable, with intermediate knowledge of Microsoft Word, Power point and Excel
• Great People Skills, being able to effectively communicate to stake holders.
• Energetic, results oriented, driven individual, that is able to learn and adapt very quickly to change.
• Experience of working in a SIOP driven business, being previously from Supply Chain background,
• An understanding of the Operational Trade and Compliance laws that govern the business
• Self-motivated, pro-active, punctual, and shows attention to detail.
• Understanding of Material Requirements Planning and the levers that drive the business
• Value analytical skills that support root cause analysis and data management for reporting and escalations.
• Exceptional Organizational skills are a must.

Diversity and Inclusion:We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups (women@work, Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond.At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website ( )or LinkedIn.

Expected salary

Location

Hemel Hempstead, Hertfordshire

Job date

Sat, 02 Nov 2024 04:12:05 GMT

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