Medical Secretary

Job title:

Medical Secretary

Company

NHS

Job description

This is an excellent opportunity to join our Children and Young People’s Service in North Cumbria, which aims to provide a high quality patient focussed service.We are looking to recruit a competent and professional Medical Secretary, to be based at either the Carleton Clinic, Carlisle or Lillyhall Business Centre, Workington.Our team comprises; Medical Secretaries, Administration Officers,Clinical staff including Psychiatrists, Psychologists, Nurses, and Allied Health professionals.This role is crucial to the efficient day to day delivery of the service.Candidates are required to meet the mobility requirements for this post astravelling between sites in North and West Cumbria may be required.Main duties of the jobThe main duties are to provide a high quality secretarial service to our Doctors and Clinicians. This will include setting up clinics, typing up reports and letters, sending out appointments, keeping patient details up to date using the RiO system, liaising with families and professionals. There is a requirement to monitor consultant caseloads, take minutes, set up meetings, manage diaries and book clinic and meeting rooms as necessary.This is a senior role within the administration team and the post holder would be required to assist the Administration Manager, and the Administrative Team Leads with the day to day management of workflow within the service, to support and train administrative colleagues as required.About usWe aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.Date posted24 December 2024Pay schemeAgenda for changeBandBand 4Salary£26,530 to £29,114 a year per annumContractPermanentWorking patternFull-timeReference number263-CCG24-324-AD-AJob locationsCarleton ClinicFairfield Centre, Cumwhinton Drive, Carlisle CA1 3SXCarlisleCA1 3SXJob descriptionJob responsibilitiesPlease refer to the attached Medical Secretary job description.The ideal candidate should have excellent communication, customer service and organisational skills, as well as a working knowledge of office procedures including IT skills.You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you may not be shortlisted.Full time, 37.5hrs per week Monday to Friday.Advertising date : 24th December 2024Closing date : 7th January 2025We welcome your application. Job descriptionJob responsibilitiesPlease refer to the attached Medical Secretary job description.The ideal candidate should have excellent communication, customer service and organisational skills, as well as a working knowledge of office procedures including IT skills.You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you may not be shortlisted.Full time, 37.5hrs per week Monday to Friday.Advertising date : 24th December 2024Closing date : 7th January 2025We welcome your application.Person SpecificationEducation and QualificationEssential

• General level of education to O-Level/GCSE or equivalent with a minimum of level C in Maths and English
• RSA Level III/ OCR 3 in word processing with knowledge acquired through further experience
• NVQ 3 in Business and Administration

Desirable

• NVQ Level 3 in Customer Care or equivalent

Knowledge and experienceEssential

• Good understanding of Microsoft Office applications, particularly Outlook, Word and Excel
• Good working knowledge of office procedures
• Previous secretary/clerical experience
• Knowledge and understanding of relevant medical terminology
• Effective minute taking skills
• Ability to uphold confidentiality at all times

Desirable

• Experience of working in an NHS environment
• Electronic diary management experience
• Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures

Skills and competenciesEssential

• Excellent organisational and problem solving skills
• Excellent communication and interpersonal skills both verbal and written
• Ability to prioritise own work in order to meet deadlines and work under pressure with minimum supervision
• Ability to be pro-active, forward plan and deal with conflicting situations

Desirable

• Audio typing skills
• Ability to maintain and update Patient Information Systems e.g. RiO

Personal characteristicsEssential

• Self-motivated and able to work both independently and as part of a team
• Ability to build positive working relationships with internal and external colleagues

Additional RequirementsEssential

• Able to meet the mobility requirements of the post

Person SpecificationEducation and QualificationEssential

• General level of education to O-Level/GCSE or equivalent with a minimum of level C in Maths and English
• RSA Level III/ OCR 3 in word processing with knowledge acquired through further experience
• NVQ 3 in Business and Administration

Desirable

• NVQ Level 3 in Customer Care or equivalent

Knowledge and experienceEssential

• Good understanding of Microsoft Office applications, particularly Outlook, Word and Excel
• Good working knowledge of office procedures
• Previous secretary/clerical experience
• Knowledge and understanding of relevant medical terminology
• Effective minute taking skills
• Ability to uphold confidentiality at all times

Desirable

• Experience of working in an NHS environment
• Electronic diary management experience
• Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures

Skills and competenciesEssential

• Excellent organisational and problem solving skills
• Excellent communication and interpersonal skills both verbal and written
• Ability to prioritise own work in order to meet deadlines and work under pressure with minimum supervision
• Ability to be pro-active, forward plan and deal with conflicting situations

Desirable

• Audio typing skills
• Ability to maintain and update Patient Information Systems e.g. RiO

Personal characteristicsEssential

• Self-motivated and able to work both independently and as part of a team
• Ability to build positive working relationships with internal and external colleagues

Additional RequirementsEssential

• Able to meet the mobility requirements of the post

Expected salary

£26530 – 29114 per year

Location

Carlisle

Job date

Thu, 26 Dec 2024 04:49:58 GMT

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