3rd Line Infrastructure Engineer – Permanent – Watford

Job title:

3rd Line Infrastructure Engineer – Permanent – Watford

Company

Experis

Job description

Benefits: Extensive Benefits Package + Personal Development + Training Opportunities
Requirements: Enhanced DBS Check | Full UK Driving License🌐 Join a Mission-Driven OrganisationAre you ready to make a real impact in a forward-thinking, values-led organisation? Our client is a respected provider of technical and professional education, committed to transforming lives through skills, training, and qualifications. With a strong presence across multiple sites, they’re now looking for a 3rd Line IT Infrastructure Support Engineer to help power their digital future.🛠️ The Role: What You’ll Be DoingAs a 3rd Line Infrastructure Engineer, you’ll be the go-to expert for complex technical issues, working closely with infrastructure, application support, and deskside teams. You’ll play a key role in:

• Supporting and maintaining core and non-core IT systems
• Managing user accounts, system upgrades, patching, and releases
• Troubleshooting and resolving high-level technical issues
• Automating routine tasks using PowerShell
• Supporting on-premises and remote devices across multiple sites

🧠 Your Technical ToolkitYou’ll need a strong foundation in enterprise IT environments, with hands-on experience in:

• Networking & Security: Cisco switches/routers, firewalls, Wi-Fi
• Infrastructure: Windows Server, Active Directory, Virtualisation
• Cloud & Endpoint Management: Microsoft 365, Azure, Intune, SCCM/Endpoint
• Scripting & Automation: PowerShell
• Devices & Platforms: Windows 10/11, Apple Mac, iOS, Android, tablets, laptops
• ITSM Tools: ServiceNow, Remedy, or HEAT
• Telephony: IP Telephony systems

🎓 About YouYou’re a proactive problem-solver with a passion for technology and a commitment to service excellence. You’ll ideally hold:

• Certifications: Cisco CCNA, Windows Server Hybrid Administrator Associate (or equivalent)
• Experience: Working in a 3rd Line or in an infrastructure engineering role within a complex, multi-site environment

🌟 Why Apply?

• Be part of a purpose-driven organisation that values innovation and continuous improvement
• Access to ongoing training and development to support your career growth
• Work in a collaborative and supportive team environment
• Enjoy a competitive salary and benefits package

📞 Ready to make a change?Call John McManus at Experis IT on 0121 712 8715 to apply or learn more about this exciting opportunity.Share this jobJohn Mcmanus E-mailManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organisations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organisations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and Talent Solutions – creates substantially more value for candidates and clients across 8 countries and territories and has done so for 70 years.

Expected salary

£38500 – 41500 per year

Location

Watford, Hertfordshire

Job date

Sun, 27 Jul 2025 06:28:34 GMT

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