The Delta Group
Job title:
Account Director
Company
The Delta Group
Job description
Account Director – Swords, DublinAbout The Delta GroupWe are Europe’s leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications.We operate across 5 manufacturing sites in the UK and Ireland, providing in-house creative / design, POS print, signage, warehousing, underpinned by our proprietary technology platform. Our Client Services team are experienced and knowledgeable people, who aspire to make a difference every day. We value the long-term partnerships we have with our clients and work collaboratively to lead effective change and empower our clients’ strategic goals.To apply please visitRole Overview
The management and strategic development of a portfolio of clients, leading and supporting an account team to maximise Delta revenue and profitability.Primary Objectives
- Ownership and delivery of agreed financial targets and operational services
- Leadership, motivation and development of the Account Team
- Development of key client relationships, including senior personnel
- Development and execution of client account plans
- Client retention and development, including the selling of all Delta Group services
- Identification and sharing of best practice amongst the sales and account management team
- Building and developing excellent relationships with other departments
- Timely, insightful and accurate reporting
- Delivery of great client service
- Maintain a close overview of all activities being managed by the account team, with a particular focus on the quality of internal briefing and the successful delivery of key campaigns.
- Reporting on the delivering of services with the use of KPI’s (key performance and SLA’s (Service level agreements)
- Delivering monthly/quarterly/annual reviews including agreed Continuous Improvement Initiatives
Knowledge, Skills and Experience
- 10 years+ account management experience
- Inspirational team leader with ability to motivate and get the best out of others
- Excellent interpersonal skills, able to develop positive relationships internally and externally
- Excellent organizational skills with the ability to plan and prioritise work to meet client and business needs
- Commercially astute, understands how to drive revenue and profit
- Sound technical understanding of all Delta core services and team structure
- A ‘can do’ attitude always focused on getting the job done to the highest standards possible
- An excellent communicator
- Ability to work at pace whilst maintaining great attention to detail
- Good IT literacy, including good knowledge of MS Word, PowerPoint and Excel
- Provide clear directions and objectives in a concise manner
- Understand the balance between delivering services both operationally and commercially, whilst driving good PR in the process
- Conduct yourself in a professional manner
Other
- Location: Dublin, Ireland
- Shift: Monday – Friday
- Salary: Dependant on experience
- Benefits: Employee Assistance Programme, Staff Reward Scheme/Retailer Discounts, Training Opportunities, Modern Facility, Free onsite parking
The Delta Group is a leading marketing services company helping brands connect with consumers in-store, outdoor, and online. With expertise in creative design, display production, and advanced technology, we streamline complex international campaigns for consistency and responsiveness. Our end-to-end services enable brands to swiftly adapt to market changes, delivering impactful visual communications and effective strategies.
Expected salary
Location
Swords, Co Dublin
Job date
Wed, 16 Oct 2024 05:07:21 GMT
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