Account Director

Job title:

Account Director

Company

The Delta Group

Job description

Account Director – Swords, DublinAbout The Delta GroupWe are Europe’s leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications.We operate across 5 manufacturing sites in the UK and Ireland, providing in-house creative / design, POS print, signage, warehousing, underpinned by our proprietary technology platform. Our Client Services team are experienced and knowledgeable people, who aspire to make a difference every day. We value the long-term partnerships we have with our clients and work collaboratively to lead effective change and empower our clients’ strategic goals.To apply please visitRole Overview
The management and strategic development of a portfolio of clients, leading and supporting an account team to maximise Delta revenue and profitability.Primary Objectives

• Ownership and delivery of agreed financial targets and operational services
• Leadership, motivation and development of the Account Team
• Development of key client relationships, including senior personnel
• Development and execution of client account plans
• Client retention and development, including the selling of all Delta Group services
• Identification and sharing of best practice amongst the sales and account management team
• Building and developing excellent relationships with other departments
• Timely, insightful and accurate reporting
• Delivery of great client service
• Maintain a close overview of all activities being managed by the account team, with a particular focus on the quality of internal briefing and the successful delivery of key campaigns.
• Reporting on the delivering of services with the use of KPI’s (key performance and SLA’s (Service level agreements)
• Delivering monthly/quarterly/annual reviews including agreed Continuous Improvement Initiatives

Knowledge, Skills and Experience

• 10 years+ account management experience

• Inspirational team leader with ability to motivate and get the best out of others

• Excellent interpersonal skills, able to develop positive relationships internally and externally

• Excellent organizational skills with the ability to plan and prioritise work to meet client and business needs

• Commercially astute, understands how to drive revenue and profit

• Sound technical understanding of all Delta core services and team structure

• A ‘can do’ attitude always focused on getting the job done to the highest standards possible

• An excellent communicator

• Ability to work at pace whilst maintaining great attention to detail

• Good IT literacy, including good knowledge of MS Word, PowerPoint and Excel

• Provide clear directions and objectives in a concise manner

• Understand the balance between delivering services both operationally and commercially, whilst driving good PR in the process

• Conduct yourself in a professional manner

Other

• Location: Dublin, Ireland
• Shift: Monday – Friday
• Salary: Dependant on experience
• Benefits: Employee Assistance Programme, Staff Reward Scheme/Retailer Discounts, Training Opportunities, Modern Facility, Free onsite parking

The Delta Group is a leading marketing services company helping brands connect with consumers in-store, outdoor, and online. With expertise in creative design, display production, and advanced technology, we streamline complex international campaigns for consistency and responsiveness. Our end-to-end services enable brands to swiftly adapt to market changes, delivering impactful visual communications and effective strategies.

Expected salary

Location

Swords, Co Dublin

Job date

Wed, 16 Oct 2024 05:07:21 GMT

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