Administration Team Leader

Job title:

Administration Team Leader

Company

Unio

Job description

We are Unio, an established Employee Benefits business backed by Great-West Lifeco, via its Irish subsidiary Irish Life Group.Unio specialises in employee benefit consultancy and private wealth management and has over 30 years’ experience advising companies and personal investors. With offices in Dublin, Cork and Limerick, Unio has €14 billion in assets under administration and advice. The Group manages occupational pension schemes on behalf of over 300 large corporates and 600 SMEs. In total, the firm has over 120,000 members in corporate pension schemes.At Unio Employee Benefits we partner with our clients to build relationships based on trust and shared mutual values. As pension and investment specialists, our expert team is committed to securing clients financial future. Our clients know they can depend on Unio Employee Benefits to keep our promises in terms of service, quality, and reliability.About Corporate Full Service Team:The Corporate Full Service Team is responsible for the administration of Pension & Group Risk Schemes for Corporate clients. The Pension Schemes under administration include Defined Benefit, Defined Contribution and Hybrid arrangements.The Role:We are looking to recruit an Administration Team Leader within our Corporate Full Service Team, who will be an integral part of a business at the leading edge of Employee Benefits in Ireland.The role will be based in either our Dublin or Cork office.Key responsibilities:

• Taking ownership of all activity being undertaken by a team of pension administrators and applying resources to maximise productivity and reduce risk.

• Providing oversight and direction to a team of administrators in the delivery of a high-quality administration service while adhering to agreed client service levels and the regulatory/legislative framework governing occupational pension schemes.

• Driving and implementing change initiatives on processes / procedures and the ongoing enhancement and development of the core administration and workflow management systems.

• Acting as escalation point for enquiries from client companies, members and all other stakeholders.

• Contributing to the development and implementation of overall team strategy by working with the Administration Team Manager and other people leaders within the administration team.

• Ensuring projects in the team are managed and deadlines adhered to and reported on.

• Supporting the team with technical and procedural guidance and identify team training and development needs. Acting as mentor and trainer when required.

• Managing team members’ performance, development and growth plans. Coordinating and approving team flex/annual leave etc. ensuring adequate cover in place within the team

Education, Qualifications & Experience:

• Degree qualification desirable.

• Membership of and qualification from industry-related body or working towards same.

• Experience in a similar role advantageous.

The ideal candidates will have the following skills and qualities:

• Knowledge of occupational pension schemes for full service corporate pension arrangements and the key processes needed to successfully deliver a quality administration service.

• Excellent communication skills with strong problem-solving abilities.

• Excellent planning/time management skills and the ability to work under pressure to meet deadlines and co-ordinate team members to meet these requirements.

• Ability to manage own workload while also managing overall team workload effectively and efficiently

• Ability to complete tasks to a high standard and deliver work in an orderly fashion to meet and exceed where possible all deadlines and client/trustee requirements.

Personal Qualities

• Demonstrate ability to consistently deliver to a very high standard and meet client expectations.

• A high degree of energy, enthusiasm, and flexibility with ability to adapt well to change.

• Proven ability to lead by example and demonstrates leadership qualities.

• Plans and shares action plans for the team, correctly identifying priorities, capabilities and resources.

Application Process:If you think you are a good fit for this role, then we invite you to apply.The Company reserves the right to draw up a shortlist as part of the selection process. Please note that we will not consider CVs from external recruiters at this time. The selection process employed will be at the discretion of the Company.Unio Financial Services is an equal opportunities employer

Expected salary

Location

Dublin

Job date

Sat, 05 Apr 2025 07:06:03 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsineu.net) you saw this job posting.