AISL-179 ServiceNow Architect

Aarbechtstitel:

AISL-179 ServiceNow Architect

Firma

Abakus IT-Solutions

Aarbechtsbeschreiwung

Are you a ServiceNow expert passionate about designing scalable, automated, and ITIL-compliant solutions? Do you thrive in a dynamic environment where your work has a real impact on IT operations and service delivery? If so, this opportunity is for YOU!Your Mission : Architect ITSM Solutions: Design, implement, and optimize Incident, Problem, Request, Change, and Configuration Management (CMDB) workflows. Enhance ServiceNow Capabilities: Leverage Flow Designer, Workflow Editor, and Orchestration to streamline processes. Ensure Compliance & Best Practices: Apply ITIL frameworks and enforce CMDB governance policies for data accuracy and process automation. Drive Automation & Cost Optimization: Identify innovative solutions to reduce manual efforts and maximize operational value within budget constraints. Lead & Mentor: Act as a ServiceNow SME, guiding internal teams and providing technical leadership for complex ITSM implementations.What You Bring 5+ years of experience in ServiceNow architecture & ITSM solutions. Hands-on expertise in Incident, Problem, Request, Change, and CMDB management. Strong ITIL knowledge (certification is a plus!). Proficiency in ServiceNow scripting (JavaScript, Glide API), REST/SOAP integrations. Experience in large-scale IT operations (public sector or enterprise IT preferred). Ability to translate business needs into innovative ServiceNow solutions.Requirements (Must-Have) EU Citizenship – This role requires candidates to hold EU citizenship. Fluency in English (written & spoken) – Essential for collaboration and documentation. Proficiency in another European language is a plusBonus Skills ServiceNow Certifications (CSA, CIS – ITSM, CMDB, Change Management). Agile experience (SAFe, Scrum). Familiarity with AWS, Azure, GCP and their ServiceNow integrations. Knowledge of DevSecOps & CI/CD automation.

Erwaart Pai

Location

Luxembourg

Job Datum

Sun, 16 Mar 2025 01:38:24 GMT

Fir eis ze hëllefen eis Rekrutéierungseffort ze verfolgen, gitt w.e.g. an Ärer E-Mail/Codebréif un wou (jobsineu.net) Dir dës Aarbechtsplaz gesinn hutt.