Android Engineer | Support Funnel

Job title:

Android Engineer | Support Funnel

Company

Wolt

Job description

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.The team is primarily focused on building self-service solutions (product called – Support Layer). At the moment most of the support is done using our chat solution, but Wolt being a data driven company, we were able to identify many cases where users would be able to solve some of their issues on their own without having to talk to customer support folks. This is a win-win situation – customers get a problem solved faster and our customer support folks can spend time on issues that truly require a human touch.It’s our philosophy that even though we want to provide good self-service capabilities to our users, users should always be able to talk to real human beings. In this case, Support Layer acts as a “context capturing” layer, so when the conversation starts, CSA (customer support associate) already knows what the conversation is going to be about. E.g. before having a chat with a CSA, users get to choose what order they want to talk about, and what kind of problem they have with that order.📍This role can is based in Helsinki, Finland. Read more about our hybrid and remote setup .

• Modern Android development

Experience building SDKs is quite helpfulTesting ownership mindsetServer Driven UI experience is preferableAt least 5 years of experience working with AndroidSelf driven, can find solutions with minimal guidanceAble to break feature tickets into technical tasksHas been a driver behind good architecture previouslyThe position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.For any further questions about the position, you can turn to Product+ Talent Acquisition Partner – Paulina Wojtan (paulina.wojtan@external.wolt.com).Our Commitment to Diversity and InclusionWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.Apply nowBasic informationFirst Name *Last Name *Email *PhoneWolt Recruitment Privacy Statement *Please review the and acknowledge.I understand that my personal data will be processed in accordance with Wolt’s recruitment privacy statement.Additional informationWolt – Self-Identification SurveyTo ensure that our hiring practices are fair and inclusive, we’re asking the following voluntary questions of the people who apply to work at Wolt. If you don’t feel comfortable answering any question, you can select “I don’t want to answer.”Your responses to these demographic questions are secure and optional. Any voluntary data you provide will not be shared with anyone connected to your recruitment or hiring process. There will be no negative consequences if you don’t want to participate, if you only answer some questions, or if you select “I don’t want to answer” for any question. Any option you choose will in no way affect your opportunity to work at Wolt.By answering questions below, you give us your consent to process and handle your answers anonymously, and help Wolt understand the diversity of the people it attracts to apply. For additional clarity, our privacy policy below explains how we collect and process your data in accordance with applicable data protection laws.What’s your age? *Which gender do you most closely identify with? *Are you a national of the country where you are applying to work? *AttachmentsYou’re welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

Expected salary

Location

Helsinki

Job date

Fri, 14 Mar 2025 04:00:37 GMT

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