Associate IT Services Technician

Job title:

Associate IT Services Technician

Company

Cloudera

Job description

Business Area: ITSeniority Level: Entry levelJob Description:At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we’re the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.We (the Cloudera Corporate IT department) are looking for an Associate IT Services Technician to join our corporate IT Services support team.A Day in the LifeYou must be able to thrive in a dynamic environment and remain flexible as the needs of the business change. Our department places a high value on customer satisfaction so you must be willing to go the extra mile to delight our fellow co-workers so they can function at their highest level. As Cloudera adopts new technology, you will be called upon to provide training so you must be comfortable standing up in front of a group of coworkers and explain technology in a clear and simple manner. You must also be able to work independently with minimal follow-up, be accountable and take pride in your work. This position reports to the Sr, Manager of IT Services in Budapest, Hungary.As an Associate IT Services TechnicianYou will…Provide IT Support in a mixed Mac OS X, Microsoft Windows 10 and Linux environmentManage the new hire onboarding process: set-up accounts and equipment for new employees and provide user trainingManage the IT Helpdesk ticket queue using FreshServiceAdminister Google Workspace, Okta, Microsoft Active Directory, and other corporate platformsProvide meeting, A/V, VoIP and web conferencing supportManage our local and remote printersSupport iOS and Android devicesYou will be working in IT, so you’ll constantly test and evaluate new technology as it becomes availableYou have…1-3 years of Desktop Support in a Mac/Windows environmentExperience using an MDM solution – preferably Kandji and/or WorkspaceOneKnowledge in anti-virus/malware solutionsStrong customer service skills and great attention to detailAbility to excel in a high growth, team focused company with minimal day to day supervisionThe ability to lift 50 lbs.BS in a technical major preferredWhat you can expect from us:Generous PTO PolicySupport work life balance withFlexible WFH PolicyMental & Physical Wellness programsPhone and Internet Reimbursement programAccess to Continued Career DevelopmentComprehensive Benefits and Competitive PackagesEmployee Resource GroupsCloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.#LI-LL1#ONSITE

Expected salary

Location

Budapest

Job date

Sat, 17 May 2025 06:32:27 GMT

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