Business analyst – Omnichannel

Job title:

Business analyst – Omnichannel

Company

BEC

Job description

Join a community of people sharing great ambitionsBEC is a financial technology company creating IT solutions for Danish banks. Together, we enable their customers to invest online, take out loans and transfer money. In other words, everything it takes to run a bank.We have 1,700+ employees spread across five locations in Denmark and Poland. We collaborate in a flat hierarchy with a high degree of mutual trust. Here, great ideas have no rank, and we invite everybody to chip in to create the strongest banking solutions for Danish society.Business analyst – OmnichannelThis position is based at our friendly office in Roskilde, and you will join our Omnichannel domain. The domain is responsible for our digital channels, Netbank and Mobile bank – building the foundation for a digitally competitive and relationship-driven bank, while ensuring compliance. The Digital Bank OFB2 team is part of the Omnichannel domain focusing on new business initiatives e.g. Digital Bank 2.0 with seven agile teams that develop online and mobile banking solutions for the banks.The Business analyst role offers the opportunity to interact with customers to define their needs, within one of the top strategic focus areas in BEC. You will be a key person in the field between development, business and end user analyzing problems and identifying solutions.Omnichannel interacts with a lot of other teams in BEC, and you will have stakeholders both internally and externally. At BEC, we prefer to collaborate often in the office, but we also keep the opportunity to work remotely up to 8 days per month. Your direct manager will be Camilla Fremming Hansen.Primary task and responsibilities include:

• Clarifying and aligning expectations and needs of our customers in cooperation with the product owner and refinement team
• Breaking down features into user stories and defining acceptance criteria
• Working closely with the development team and drive the progress during analysis, development, implementation and test
• Acting as a sparring partner to your colleagues in the domain
• Facilitating meetings, presentations and workshops
• Creating and maintaining documentation and user handbooks
• Handling incidents and business support

To succeed you will have:

• A collaborative mindset, being self-driven and responsible team player who works effectively with individuals at all levels, both within and outside the organization
• Proficiency in understanding our customers’ business and needs
• Problem solving abilities through analytical and conceptual thinking
• Process knowledge and understanding
• Fluency in writing and speaking Danish and English, as handbooks, meetings and communication with our customers are in Danish. Our business language internally is English.

It’s nice-to-have:

• Experience with Agile methodology

Be your best self with BEC’s benefits!We offer a diverse range of benefits for our employees. Here are just a few of them.

• Professional development
• Healthy, varied lunch and fruit in the canteen
• Active staff associations: yoga, cycling, go-karting, games, bowling etc. ​
• Flexible working hours
• Pension scheme
• Health and dentist insurance.
• Referral bonus

Find out more about .What does the recruitment process look like? * Send us your CV: We want to get to know you

• Screening call: Let’s chat and see if we’re a match
• Meet your future manager and team: See who you’ll be working closely with.
• Personality and cognitive test: Let’s learn more about you.
• Meet our talent partner and your future manager once more: Get feedback on your test results.
• Time to sign the contract: We’re ready to welcome to BEC!

If you have any questions related to the position, please contact talent attraction partner at [email protected]Make us aware of your talentWe are an equal opportunities employer. We hire top talent regardless of race, religion, color, national origin, sexual orientation, gender identity, and age. We encourage all qualified candidates to apply. See our full list of vacancies atYou can also learn more about BEC by browsing our company culture book:

Expected salary

Location

Roskilde, Sjælland

Job date

Fri, 22 Aug 2025 04:29:12 GMT

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