Business Analyst- Target Operating Model

Job title:

Business Analyst- Target Operating Model

Company

Investigo

Job description

I am currently recruiting for a Local Authority who seek a seasoned Business Analyst for a large Target Operating Model Project (TOM).Requirements:– 2-3 times per week on site in Slough
– Ideally an APMP or Prince2 qualification
– Local Authority and Complex organisation background
– Vast experience in facilitating new TOMOverview:
The role will proactively work across the Council in implementing the key design principals of prevention and reduction of demand through customer/community enabling, automation of processes, improved access to services and information for customers, earliest possible resolution of customer enquiries and a streamlined & efficient approach with common technology, processes and roles.Supporting operational leads to develop end-to-end process reviews and redesign processes that lead to easier customer journeys; utilise technology to allow residents to “self-serve”; capture data that will help us improve services further; and drive out demonstrable and measurable efficiencies. Critical to these end-to-end reviews will be to model and promote a “One Council” view, ensuring that dependencies with other functions/processes are recognised.If you would like to discuss this in more detail, please send your CV through to steven.lambert@investigo.co.uk

Expected salary

£450 per day

Location

Slough, Berkshire

Job date

Sun, 12 Jan 2025 08:35:43 GMT

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