Business Systems Analyst, Greenhouse

Job title:

Business Systems Analyst, Greenhouse

Company

Wolt

Job description

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.The Business System Analyst, Greenouse, supports the company by driving our Talent Acquisition Technology initiatives, ensuring the seamless integration of global Talent Solutions workflows and processes. The Business System Analyst, Greenouse plays a vital role in partnering with our leaders, acting as a subject matter expert in Talent Acquisition technology, and championing operational excellence across our platforms.Based in Finland, this role is additionally responsible for leading and managing complex projects, ensuring effective stakeholder engagement, and maintaining a high standard of service desk management. The Business System Analyst reports to the Manager, Talent Solutions, and partners closely with various stakeholders across the organization, including HR, IT, and Talent Acquisition teams.Please note that this position is initially open through a 12-month contract.What you’ll be doing

• Project Planning and Execution: Lead and manage Talent Acquisition Technology projects from inception to completion, ensuring they are delivered on time, within scope, and aligned with organizational goals.
• Team Communications: Facilitate effective communication within the team and across departments, ensuring that all stakeholders are informed and engaged throughout the project lifecycle.
• Stakeholder Engagement: Ability to navigate, influence and enable stakeholders to proactively create solutions within Talent Acquisition technology.
• Documentation and Reporting: Develop and maintain a centralized repository for project documentation, ensuring easy access to all project-related information and resources. Provide regular reports on project progress and key performance indicators to senior leadership.
• Greenhouse Development and Management: Lead and oversee the end-to-end process of opening requisitions in Greenhouse, ensuring the highest standards of accuracy, compliance, and alignment with organizational objectives.
• Operational Excellence: Manage critical Talent experiences including but not limited to: Pre-onboarding tasks, offer management, onboarding, etc.
• Service Desk Management: Oversee the management of the Recruiting Technology Service Desk, ensuring timely and effective resolution of tickets and issues.
• Shared Admin Responsibilities: Collaboratively manage Greenhouse and other talent acquisition tech tools, ensuring continuous support and coverage across the team
• Change Control and Process Improvement: Ensure effective use of change control procedures to maintain control over project scope, schedule, and cost. Contribute to process improvement or re-engineering activities to enhance project delivery​
• Risk Management: Proactively identify and mitigate risks and issues that could impact project delivery. Develop and implement risk management plans to avoid compromising project outcomes​

You’re excited about this opportunity because you will…

• Be at the forefront of driving innovation and efficiency within our Talent Acquisition Technology landscape.
• Work closely with cross-functional teams to design and implement solutions that have a tangible impact on the organization.
• Use your expertise to guide the successful execution of complex projects in a global environment.
• Develop and maintain strong relationships with stakeholders, influencing decisions and driving positive outcomes.
• Be part of a dynamic team that is dedicated to continuous improvement and professional development.

Our humble expectations

• 3+ years of hands-on technical experience, with a strong focus on platforms such as Greenhouse, Gem, GoodTime, and similar talent acquisition tools.
• Proven ability to lead and manage complex projects in a global environment.
• Strong understanding of Talent Acquisition processes and technologies, including Greenhouse ATS.
• Experience with service desk management and providing technical support for talent acquisition tools.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Strong problem-solving skills and the ability to work effectively in a fast-paced, dynamic environment.
• Proficiency in project management tools and methodologies, such as Agile and Scrum.

Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!Please note that we do not accept applications coming in via email. Please submit your application in English via our job portal.Our Commitment to Diversity and InclusionWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.Apply nowBasic informationFirst Name *Last Name *Email *Phone *Wolt Recruitment Privacy Statement *Please review the and acknowledge.I understand that my personal data will be processed in accordance with Wolt’s recruitment privacy statement.Location *Additional informationWolt – Self-Identification SurveyTo ensure that our hiring practices are fair and inclusive, we’re asking the following voluntary questions of the people who apply to work at Wolt. If you don’t feel comfortable answering any question, you can select “I don’t want to answer.”Your responses to these demographic questions are secure and optional. Any voluntary data you provide will not be shared with anyone connected to your recruitment or hiring process. There will be no negative consequences if you don’t want to participate, if you only answer some questions, or if you select “I don’t want to answer” for any question. Any option you choose will in no way affect your opportunity to work at Wolt.By answering questions below, you give us your consent to process and handle your answers anonymously, and help Wolt understand the diversity of the people it attracts to apply. For additional clarity, our privacy policy below explains how we collect and process your data in accordance with applicable data protection laws.What’s your age? *Which gender do you most closely identify with? *Are you a national of the country where you are applying to work? *Attachments *You’re welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

Expected salary

Location

Helsinki

Job date

Fri, 20 Jun 2025 22:08:04 GMT

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