Call Center Agent

Job title:

Call Center Agent

Company

Sahl

Job description

Sahl is an exciting fin-tech company that aims to change the way people handle their day-to-day finances. We are obsessed with our customer satisfaction and the ability to maintain a culture that is eager to improve the status quo at the heart.Being part of Sahl, we expect you to take ownership in what you do and help us solve complex problems, with an aim to make a difference in people’s lives. You can expect an open culture that is goal-driven, encourages collaboration and eagerness to learn day in and day out.Sahl acts as a bill payment aggregator that enables users to manage their electricity and telecom services from their mobile phones. It is worthy to note that Sahl provides a novel technology that enables customers to top-up their prepaid electricity meters at any time from the comfort of their homes. The team is looking for talented and passionate people to create innovative and seamless payment experiences for the customers.Requirements:Provide excellent service via phone, e-mails, and chat.Follow up on customer inquiries and complaints that are not resolved on queue ensuring full customer satisfaction.Collect Customer feedback and report it on a daily basis.Coordinate with other team members to take actions on customer problems/issues.Follow our guidelines and processes to ensure the customer’s data confidentiality.Performs the necessary actions on systems and tools in order to fulfill the customer’s request properly.Recommends process improvements to facilitate the Customer experience.Recognize, document, and alert the team leader of trends in customer calls.Excellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multitask, organize, and prioritize workGraduateFlexible with rotational shifts (9AM:5PM & 12PM:8PM) and rotational weekends.Preferably has previous experienceVery good in EnglishPreferred males.

Expected salary

Location

Sahl, Midtjylland

Job date

Tue, 11 Mar 2025 07:52:49 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsineu.net) you saw this job posting.

AddThis Website Tools
Share

Recent Posts

Experienced FPGA Developer

Job title: Experienced FPGA Developer Company AVL Job description AVL Hungary Kft. offers a job…

50 seconds ago

Business Analyst

Job title: Business Analyst Company Royal Unibrew Job description haussa on: Business Analyst Haemme vahvistusta…

15 minutes ago

Operations Manager für Führungskräfte mit militärischem Hintergrund (Helmstedt)

Berufsbezeichnung: Operations Manager für Führungskräfte mit militärischem Hintergrund (Helmstedt) Unternehmen Amazon Stellenbeschreibung application and hiring…

21 minutes ago

Support Mitarbeiter:in für unser eCommerce Fulfillment Center

Berufsbezeichnung: Support Mitarbeiter:in für unser eCommerce Fulfillment Center Unternehmen BILLA Food Fulfillment Center Stellenbeschreibung UnternehmensbeschreibungHandeln…

22 minutes ago

Software Engineer III

Tytuł pracy: Software Engineer III Firma Scientific Research Corporation Opis stanowiska Salary Statement: Estimated Starting…

34 minutes ago

MAKEUP ARTIST (PART TIME) – AEROPORTO DE FARO

Título do trabalho: MAKEUP ARTIST (PART TIME) - AEROPORTO DE FARO Empresa [item_empresa] Descrição do…

37 minutes ago
For Apply Button. Please use Non-Amp Version