Case Officer

Job title:

Case Officer

Company

Job description

The Case Officer for Long-Term Unemployed will provide comprehensive support services to individuals who have been unemployed for an extended period in the Dun Laoghaire Rathdown Area. The role involves working closely with clients to identify barriers to employment, develop personalised action, and for clients to follow, and connect them with resources to aid their return to the workforce. Own car and driving license is mandatory or live in local area with access to public transport .Detailed knowledge of the area of employment, enterprise and/or career guidance. Helping those furthest from the market A clear understanding of the role of the Local Area Employment Service. Essential/Minimum A realistic picture of labour market job skills. A clear understanding of the effects of unemployment on people’s self-image, behaviour patterns and general well-being and, in particular, the effect on people who are long-term unemployed. An understanding of the barriers facing unemployed people in accessing progression options. You will be required to demonstrate developed, effective and efficient liaison skills across multiple stakeholders. You will be a strong influencer, and motivator and inspire trust with all involved. You will have experience in managing caseloads delivering Key Performance Indicators (KPIs) and reporting on the same, using advanced MS Office/IT skills and/or bespoke systems. Experience working with the BOMI system would be an advantage You will be required to be a positive, empathetic, flexible, motivated, self-starter who can communicate effectively and have good financial, listening and administration skills. You will be creative in your approaches to working with clients. You will have experience in forming good working relationships with individuals, and colleagues, combined with excellent communication and listening skills. Creating relationships with potential employers and advising them on the JobsPlus initiative You should be informed about the Government objectives as defined in the Roadmap for Social Inclusion 2020 – 2025, Future Jobs Ireland, Enterprise 2025, The National Traveller and Roma Inclusion Strategy, and The Migration Integration Strategy. This list is not exhaustive. You must hold a clean, current driving license. Desirable 5 years’ experience of working in the area of employment, enterprise and/or career guidance/recruitment/community sector Counselling / Vocational Guidance/Social Work experience. Experience working with barriers to employment. Job Coach experience. A good standard of general education. Excellent computer skills and experience with the BOMI system are an advantage Calendar management skills A formal qualification or study in the area of guidance or counselling or other relevant area [Qualified to L7 and/or willing to work towards L7 accreditation].

• Sector:

Career Level

• Not Required

Candidate Requirements Essential
4 Level 7 (incl Diploma & Ordinary Bachelor Degree) OR social care , social studies , community work Desirable
Administration, Analytical, Communications, Computer Literacy Collaboration, Flexibility, Priority Planning, Teamwork Full D English C2-Master (Fluent)

Expected salary

€30931 – 47514 per year

Location

Dún Laoghaire, Co Dublin

Job date

Thu, 20 Feb 2025 02:32:44 GMT

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