Clerical Officer – Medical Imaging

Job title:

Clerical Officer – Medical Imaging

Company

NHS

Job description

An exciting opportunity has arisen for an enthusiastic and energetic individual to join our busy Medical Imaging Clerical Team based at Ipswich Hospital. This post is full time 37.5 hours per week Monday to Friday – 08.30 to 17.00.In this role you will assist in providing an efficient, high quality, reception/clerical support service to Medical Imaging.As you will be dealing with patients and the general public, you must have a polite telephone manner and be approachable. You will also need to have the ability to work under pressure to strict dealings with excellent organisational skills. You will work on your own initiative with attention to detail and have confident and accurate IT skills.Ideally, you will have previous experience in a similar environment within an NHS setting, and knowledge of the hospital booking systems, Lorenzo and CRIS would be advantageous.Main duties of the jobYou will be working as part of a team of staff who:

• Cover reception duties and modality booking desks
• deal with referrals and booking patient appointments on the Computerised Radiology Information System (CRIS)
• deal with telephone enquiries from patients, GP’s and the wider MDT team
• scanning, filing, emailing and photocopying

About usWe are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.We are one of the largest NHS organisations in England, employing more than 12,000 staff.We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8ADate posted23 December 2024Pay schemeAgenda for changeBandBand 2Salary£23,615 a year per annumContractPermanentWorking patternFull-timeReference number432-HR1911-24Job locationsIpswich HospitalHeath RoadIpswichIP4 5PDJob descriptionJob responsibilitiesPlease see attached job description and person specification for more detailed information about the role and responsibilities Job descriptionJob responsibilitiesPlease see attached job description and person specification for more detailed information about the role and responsibilitiesPerson SpecificationExperienceEssential

• Previous experience in an office environment
• Proven experience working on a reception, booking appointments, waiting list targets.
• Competent keyboard skills to maintain a high quality, accurate and efficient service (keyboard/data entry)
• Experience of working with the general public

Desirable

• Previous experience of working in NHS, Radiology or healthcare environment.
• Knowledge of RTT 18 week pathways, 28 Day Faster Diagnostics

QualificationsEssential

• GCSE Grade C standard or equivalent Maths and English.

Desirable

• NVQ2 in Customer Care
• ECDL or equivalent

KnowledgeEssential

• Competence in use of various computer software packages including Microsoft outlook and Word
• Able to demonstrate working knowledge of confidentiality issues

Desirable

• Use of ESNEFT Hospital systems
• Use of CRIS Radiology system
• Understanding of basic medical terminology

Person SpecificationExperienceEssential

• Previous experience in an office environment
• Proven experience working on a reception, booking appointments, waiting list targets.
• Competent keyboard skills to maintain a high quality, accurate and efficient service (keyboard/data entry)
• Experience of working with the general public

Desirable

• Previous experience of working in NHS, Radiology or healthcare environment.
• Knowledge of RTT 18 week pathways, 28 Day Faster Diagnostics

QualificationsEssential

• GCSE Grade C standard or equivalent Maths and English.

Desirable

• NVQ2 in Customer Care
• ECDL or equivalent

KnowledgeEssential

• Competence in use of various computer software packages including Microsoft outlook and Word
• Able to demonstrate working knowledge of confidentiality issues

Desirable

• Use of ESNEFT Hospital systems
• Use of CRIS Radiology system
• Understanding of basic medical terminology

Expected salary

£23615 per year

Location

Ipswich, Suffolk

Job date

Thu, 26 Dec 2024 08:27:17 GMT

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