Job title:
Clinical Housekeeper
Company
King’s College Hospital NHS Foundation Trust
Job description
Detailed job description and main responsibilitiesInfection control
- Decontamination monitoring across all areas pertaining to non-ward equipment to ensure that is kept visibly clean during it’s use and prior to return to either the bed store or the equipment library
- Logging all additional equipment in use on the wards from external areas i.e. bed store, equipment library
- To ensure equipment to be returned for reprocessing is stored safely.
- Environmental monitoring using tools at hand and liaising with Cleaning Contractors on their weekly inspection
- Monitoring ward equipment checks for visible identification of decontamination (commodes, suction, drip stands etc)
- Delivering regular education to ward staff on the correct methods of decontamination
- To ensure the department is safe and tidy at all times, e.g., remove clutter, tidy notice boards, signage etc.
- To identify any problems with cleanliness and report to the Divisional Supervisor and Ward Manager or Matron
- To ensure specialist cleaning of surfaces and furnishings.
- To identify patients with infection due to be discharge and over isolation nursing areas are cleaned appropriately.
- To ensure that all dannicentres and alcohol gel containers are kept filled
Catering
- To ensure that light refreshments are available for patients if required, in accordance with National policy/standard
- To provide eating assistance, e.g., cutting up food, placing food within reach, encouraging patients to eat, as guided by the nursing staff.
- To assist nursing staff with hot/cold beverages including appropriate trolley/equipment.
- To ensure a pleasant environment for patients is maintained where food and beverages are served/consumed.
- To liaise with the nursing staff in notifying the catering department of discharged, transferred and newly admitted patients’ meal requirements.
- To co-ordinate extra meal requirements that may arise.
- Monitoring of catering standards.
Maintaining the Environment
- As part of the ward team the housekeeper will ensure the continual provision of the highest possible standards of service.
- Participate in the audit and use of environmental checklists as requested.
- Report environmental repairs and follow up outstanding work as necessary.
- To inform Line Managers of outcomes of monitoring and agree action plans ensuring action is taken.
- Ensure requests through the Housekeeping Monitoring Form are logged, reported, recorded and closed down as appropriate.
- To monitor and co-ordinate other ad hoc maintenance, liaising with the support service helpdesk as required for other services.
- If required, transport clinical, domestic and confidential waste as per policy to the disposal area (Dirty Utility).
- To minimise the potential for adverse behaviour and security breaches.
Communication
- Work with the ward sister and Ward receptionist in the monitoring and maintaining of the ward database system
- To communicate varied and complicated information (verbally and in writing) in a way that is understood and gets the important facts across.
- Ensure that Patient information/ literature is available.
- To maintain and update paper based records and information as required.
- To respond to requests for general information.
- To receive and pass on information to others, maintaining confidentiality.
- To use communication skills to manage any abusive or aggressive behaviour.
- To receive complaints ensuring the relevant department are aware (PALS & Patient Services).
- To be aware and implement any new policies and standards including Food Hygiene, Waste Categorisation, Infection Control, Cleaning etc.
Quality and Audit
- To form part of a team undertaking quality audits including Hand Hygiene, Environment, Suction and documentation as directed by the Ward Manager
- To assist in the delivery of patient surveys in conjunction with the Patient & Public Involvement Manager.
- To maintain the staff notice boards ensuring that the current performance and audit data is displayed
- To actively support the process of risk management – ensure incidents are reported appropriately and helping identify ways of preventing errors and accidents to both patients and staff.
- Take an active role in the Ward’s Clinical Governance Strategy, participating in audit, aiding with data collection and attending Governance meetings.
General
- To ensure patients have adequate supplies to meet their basic needs, e.g. toiletries as required.
- To ensure stock levels are maintained as directed by the Ward Manager.
- To assist people with accessing and interpreting written information, e.g., cards and letters.
- To communicate effectively with people.
- To respond to health emergencies as appropriate.
- To act appropriately on all information, problem solving and finding solutions wherever possible.
- Use initiative to work independently.
- To maintain strict confidentiality of patient records at all times in line with the hospital code of practice.
- To observe the rules, policies and procedures of King’s College Hospital.
- The post-holder must act in such a way as to promote a positive image of King’s College Hospital at all times.
- To undertake any other duties as compatible with the grade.
Person specificationExperienceEssential criteria
- Good communication skills
- Ability to use and learn other software packages, i.e. Excel or Patient Administration System (PAS)
- Ability to express an understanding of the key principles of infection control
Desirable criteria
- Previous NHS experience
- Working knowledge of medical terminology
Employer certification / accreditation badgesApplicant requirementsThis post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.Documents to download
- Job Description and Person Specification (PDF, 288.4KB)
- Princess Royal (PRUH) Site map (PDF, 1.4MB)
- Candidate Brochure PRUH & SOUTH SITES (PDF, 182.0KB)
Expected salary
Location
Orpington, Greater London
Job date
Fri, 18 Oct 2024 22:50:15 GMT
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