Customer Journey Expert (business analyst) My ING application

ING

Aarbechtstitel:

Customer Journey Expert (business analyst) My ING application

Firma

ING

Aarbechtsbeschreiwung

You will work in a Squad within ING’s Agile organization and you work with other experts to achieve the Squad’s mission.Your key activities:

  • Deliver My ING projects, such as Instant Payment journey, My ING reboot and web-app Touchpoint, Meeting V2 (make an appointment journey) and other customers improvements,
  • Prepare functional specifications to guide development teams and ensure alignment with business requirements,
  • Work closely with Tech and test improvements to ensure successful solution implementation,
  • Contribute to all sprint events (planning, refinements, retrospectives, demos),
  • Dealing with the most urgent incidents and improvement needs,
  • Contribute a safe and secure application by supporting DORA and risk initiatives.

Erwaart Pai

Location

Luxembourg

Job Datum

Wed, 30 Apr 2025 01:05:20 GMT

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