Customer Sales Executive

Job title:

Customer Sales Executive

Company

Appello

Job description

🤩CUSTOMER SALES EXECUTIVE🕧Hours: 37.5 hours average per week📅Shift pattern: 7.5 hour shifts between 08:00- 20:00, with some weekend work.💸Salary: £22,503per annum (£11.54ph) plus up to 40% PRP bonus📍Location: Hybrid or Remote (our office is based in Norwich)All training can be remote📆Start Date : 06/01/2025 or 03/02/2025You will need to be able to commit to 2 weeks training Monday to Friday 09:30 – 16:30🌟For this role, you need 5mpbs upload and 15mpbs download internet speed🌟😎Appello Perks

• 31 days holiday rising to 33 with length of service .This includes bank holidays that you will work.
• We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• 24/7 employee assistance programme with an easily accessible app!
• Family and friends’ discounts on our services & products
• Pension Scheme, up to 3% Company matched
• Cycle to work scheme
• Smart Tech scheme
• Free on-site parking

👇ABOUT YOUYou must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs.You will be great at building instant rapport with potential new members and have great success with achieving and surpassing targets. You have a customer-centric mindset, highly organised and have a good level of education.❤️You will have at least two years experience in a call centre environment sales and have worked remotely before.🎧THE ROLEWhatever is the opposite of a cold call, that’s what we do.You will be engaging with our members providing exceptional service and support, receiving enquires and exploring additional requirements. The role requires giving our customer needs based assessments to advise on the best possible alarm solution, taking inbound calls from new and existing customers, making outbound follow-up lead calls. This requires working closely with all departments in C365 while ensuring that quality and accuracy is maintained throughout.On a day to day basis you will be

• Managing and converting lead generated inbound and outbound calls
• Being a product expert and brand ambassador, signposting customers to their personalised sales solutions
• Meeting and exceeding personal and team targets
• Up-selling additional products and services
• Existing customer engagement and service management
• Being a role model within the team & showcasing the five Appello values
• Actively looking at new ways to improve customer journey.

READY TO APPLY ✅There 2 stages to the application process ….1️⃣ Please upload your CV and answer a few questions about yourself !2️⃣ You will receive a confirmation email from us on here with a link to register for some online assessments via 🦍Test Gorilla – you need to complete these or we will not consider your application.OTHER INFORMATIONThis is an exciting time at Careline365 part of the Appello group – we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.

Expected salary

£11.54 per hour

Location

Norwich

Job date

Sat, 21 Dec 2024 00:56:21 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsineu.net) you saw this job posting.