Customer Service Administrator

Job title:

Customer Service Administrator

Company

Pertemps

Job description

Job DescriptionJob Title: Customer Service Administrator
Location: Bidford-on-Avon (must drive due to location)
Salary: £23,500 – £25,000
Hours: Full-Time, Permanent, Monday to Friday, 9am-5pmWe’re looking for a proactive, friendly, and confident Customer Service Administrator to join a busy team based in Bidford-on-Avon. This role is ideal for someone who enjoys building customer relationships and thrives in a fast-paced, varied environment. You’ll be the first point of contact for customers and play a key role in delivering a high standard of service over the phone and via email.Key Responsibilities:

  • Deliver exceptional customer service to new and existing clients via telephone and email
  • Maintain clear and accurate customer records using internal systems
  • Make outbound follow-up and prospecting calls to support ongoing business growth
  • Support administrative tasks including document handling, filing, and data entry
  • Help resolve customer queries efficiently to maintain excellent client satisfaction
  • Assist with internal marketing and business development campaigns
  • Collaborate with the wider team to implement both short- and long-term project goals

What We’re Looking For:

  • Previous experience in a customer service or telephone-based role
  • Strong administration skills and high attention to detail
  • Comfortable managing multiple tasks in a busy environment
  • A positive, team-focused attitude with the ability to work independently
  • Must have a full UK driving licence and own transport (due to location)
  • Background or interest in the beauty industry is a plus but not essential

If you’re someone who takes pride in delivering great customer experiences and wants to join a supportive, professional team, we’d love to hear from you.
If you feel you have the relevant skills and experience for this position please click apply or email your CV to Holly.Bevan@pertemps.co.uk.

Expected salary

£25000 per year

Location

Bidford-on-Avon, Warwickshire

Job date

Sat, 10 May 2025 04:29:19 GMT

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