CREGG Recruitment
Job title:
Customer Service Administrator
Company
CREGG Recruitment
Job description
My Client, A market leader who offers companies a one-stop solution for a vast range of packaging requirements is currently seeking a Customer Service Administrator to join a busy team based in Galway. The CSA will report to the Commercial Manager and play a central role in the continuing development of our business.
Our diverse customer base ranges from large multinationals in the Healthcare & Pharmaceutical Industries to Blue Chip Hi-Tech organizations; each requiring innovative design and expert productionResponsibilities
- Provide a high level of customer service support to our Customers and Customer Solution Managers ensuring customer relationships are developed and maintained.
- Liaise with Customer Solutions Managers/Commercial Manager in preparing new business enquiry forms.
- Stock Management of re-order levels for Kanban lines for relevant customers.
- Upload and monitor sales orders on our ERP system (BVP) in a precise and timely manner.
- Release Works Tickets to Production in line with Customer order requirements.
- Liaise with external Sales Team and internal teams from Production, Quality, Finance and Warehouse Departments.
- Any other reasonable duties requested by management.
Requirements
- IT: Proficient IT skills with knowledge of Microsoft Office and capability to adapt to customized systems.
- Good communication skills essential with daily communication with Customers, Management, Colleagues and Suppliers.
- Ability to decipher dimensions from Customer Specification sheets.
- Ability to work under pressure and meet deadlines.
- Have an ability to work in a cross functional team environment.
- Be available for flexible hours if required.
Expected salary
Location
Galway
Job date
Thu, 16 Jan 2025 23:58:56 GMT
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