Customer Service Agent
Vestas
Are you looking for the opportunity to make a difference with one of the global leaders in the renewable energy industry? Do you enjoy working closely with customers and have a can-do attitude? Then this is the job for you!Customer Service AgentThe Service department is responsible for service, service sales, and maintenance of the wind turbines within the Nordic countries. In this position, you will be a part of the Nordic Service organization and assist the Customer Service Management team by providing internal and external reports. You will support and communicate solutions to our Finnish customers by phone, email and reports, ensuring execution of contracts, handling the customer relationship and seeking aftermarket sales.ResponsibilitiesCustomer Service Agent is the link between the customer and Vestas Service Customer Service Management NCE. This role is created to handle the customer’s request at the required service level and to make sure we deliver according to the contract while meeting customer expectationsYour responsibilities are:
Qualifications
CompetenciesAs a person you are/have
What We OfferWe offer an exciting job with good opportunities for professional and personal development in an inspiring environment with the energy industry’s global partner on sustainable energy solutions. We offer an attractive salary and benefits package, such as 6 weeks of annual leave (once collected) and wide range of Epassi benefits. You will become part of a team of skilled and committed colleagues who are all enthusiastic about wind energy. We have a good atmosphere within the department, and everyone is always prepared to support when needed.Additional information:Location: The position is located in Vaasa, Finland. We work with a hybrid model.Travel: Limited, but some travel may be required.If the above matches your field of interest and your qualifications, please apply online as soon as possible – by the latest 10.11.2024.We conduct ongoing interviews and close the position once the right person has been found.Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.For further questions about the opportunity, please contact the hiring manager Annariina Rajala via email .BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-processDEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, “Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry”. Your unique perspective is what will help us powering the solution for a sustainable, green energy future.About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our to receive notifications on new and relevant postings.
Vaasa, Pohjanmaa
Sun, 13 Oct 2024 04:03:43 GMT
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