Customer Service Coordinator

Job title:

Customer Service Coordinator

Company

The Caraires Consultancy

Job description

PermanentDaventry – office basedMonday to Friday – 8.30am – 5pm / 9am to 5.30pm (alternate weeks)£25,500paOur client, a leader in the automotive parts industry, are looking for a Customer Service Coordinator to join their busy and extremely friendly team. This is a great role for a lively individual with strong Excel skills (ideally V look ups / pivot tables) and a confident communication style.The key responsibilities of a Customer Service Coordinator:

• Dealing with existing customer based to build relationships
• Processing orders and dealing with order, stock and delivery enquiries / requests
• Using SAP and Excel
• Taking orders through phone, email and EDI interfaces
• Dealing with external sales team and offering support to them and their customers

The skills & qualities needed to be a Customer Service Coordinator:

• Strong IT skills including Microsoft Excel (ideally V look ups / pivot tables)
• Great communication skills – energetic and friendly
• Proven experience in a customer service position – ideally office/phone based
• Attention to detail – able to differentiate products and ensure all order details are correct
• Can work as part of a team as well as alone

Benefits of working as a Customer Service Coordinator:

• 25 days holiday plus bank holidays (rising by 1 per year up to 30)
• Enhanced company pension package
• Life assurance
• Health insurance, dentist and optician (with option to add children and partners to private medical)
• On site, free parking

Interested?Please apply below.If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website.The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner – as we want to be treated.

Expected salary

£25500 per year

Location

Daventry, Northamptonshire

Job date

Thu, 01 May 2025 04:05:12 GMT

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