Customer Service Manager
Verifone
Why VerifoneVerifone is a global leader in payment and commerce solutions. We design and build leading payment technology solutions that power commerce globally. With a strong presence in over 150 countries, we are trusted by the world’s best-known brands, retailers, and financial institutions.What’s exciting about the roleWe are looking for an experienced and people-centric Customer Service Manager to lead our Sweden-based support operations, comprising of approximately 30 team members across technical (L1/L2) and non-technical support. This role is critical in ensuring our customers receive excellent, timely, and effective support, and plays a key role in optimizing and scaling our Technical Support Call Center operations. You will be responsible for the day-to-day leadership, coaching, and operational excellence of the Sweden Customer Service team, with a focus on customer satisfaction, efficiency, and continuous improvement.Key Responsibilities:
Skills and Experience we desire
Our commitmentWe offer a position in an exciting international company in a very dynamic industry where the pace is high. We are good colleagues who respect each other. There is an informal tone here, where both professionalism, collegial sparring and well-being are highly valued. We strive to offer equal opportunities for everyone, regardless of who you are and what background you come from.
Stockholm
Sun, 27 Apr 2025 02:32:13 GMT
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