Customer Success Manager REF2832S

Job title:

Customer Success Manager REF2832S

Company

Deutsche Telekom

Job description

Minőségbiztosítás, IT, telekommunikációvevői minőségbiztosítási mérnök, projektmenedzser (IT / telekommunikáció)The following tasks are your responsibility: • Close cooperation with product management, service delivery management and sales • Supporting customer projects and linking customers needs with available solutions • Identifying high potential customers for growth • Focus on business development in area of upselling and consumption push. • Bring the different contributing teams together and support the information flow with TSI organizations and service partners • Support in the identification of market, technology and customer trendsRequirements: • At least 8 years of experience in IT Service Management or similar area of expertise • High level of knowledge in ITSM and ITIL processes and Agile methodologies • Knowledge in cloud technologies • Strong focus on customer centricity and overseeing global, local goals • Experience with business cases supported by AI based technologies • Excellent communication skills • Pro-active and solution-oriented mindset and high attention to details Language skills: Fluent English and German language skills

Expected salary

Location

Budapest

Job date

Wed, 30 Oct 2024 23:00:47 GMT

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