DIGITAL SERVICE OWNER – TURNAROUND

Job title:

DIGITAL SERVICE OWNER – TURNAROUND

Company

Scandinavian Airlines

Job description

Short DescriptionThe purpose of this role is to secure alignment and priorities with business colleagues, setting the service vision, managing the team backlog, representing the team in common forums for alignment and follow up on team KPIs. You will be working in a cross functional development team which is continuously improving SAS digital services by creating innovative and cost-effective solutions taking data driven decisions and improving agile ways of working.As Digital Service Owner, you will

• Backlog management for a specific value area balancing minor development, quality improvements, large initiatives and support
• Build and maintain close working relationship with business stakeholder to understand the what and the why of the business requirements, lead discovery sessions where needed in order to set up stories in your backlog and to find solutions that bring value to our customers and our business
• Contribute to data drive decision making, innovation, continuous improvements in our solutions and agile ways of working in your everyday work
• Analyze and measure results of new releases
• Ensure alignment and joint priorities with other development teams within your value stream and with the DSO skill hub
• Keep up-to-date on digital trends, solutions and competitor development

Key Responsibilities

• Overall responsible for all IT-services and business applications within the area
• Responsible for all running costs and budgets relating to the application portfolio
• Responsible for all external IT-contracts and agreements
• Responsible for daily IT-services, delivery, and service delivery levels
• SPOC for all business change requests and development demands
• Responsible for IT-development and tactical changes
• Responsible to continuously keep up to date with the functionality of included applications in the area and their use in the operation.
• Responsible for collaboration and relations with Business Owners, Process owners, Project owners, Project leaders as well as internal collaboration and relations with other parts of IT and SAS.
• Responsible for collaboration and relations with external IT service providers and IT vendors and coordination between internal stakeholders, and IT-vendors.
• To set team vision, liase with business stakeholders, prioritize team backlog, decide on MVPs and further development.
• Follow up on team KPIs and results driven by digital development
• Responsible for cost run rate and throughput follow up of the team.
• Develop and drive an agile, team-based delivery model.

ExperienceTo Be Successful, We Believe You Should Have

• Bachelors degree in IT, Computer Sciences or equivalent.
• Qualified in Loadcontrol, Weight & Balance in current or previous position
• Job experience from Loadcontrol
• Broad experience from Airline industry and/or Ground handling
• The position includes being System Specialist for the Amadeus Altea Suite Loadcontrol applications
• Management of business requirements and user stories in a development backlog
• Analytical skills to support decision making
• Deep understanding of agile ways of working
• Fluent in English and one Scandinavian language
• Broad Airline industry knowledge, specifically the business area “Airport”
• Ability to communicate and collaborate with both business stakeholders and IT providers
• Ability to analyze problems and issues and come up with working solutions
• Strong ownership and sense of purpose
• Strive for continuous improvement and adaptation of services

MandatoryThe position is Safety classified and candidate must go through background check and Register check by the Swedish Security ServiceOther of ImportanceDeadline for application: 06/01/2025. Please register your application as soon as possible, as interviews are conducted continuously, and the position may be filled before the application deadline.For questions regarding the recruitment process, please contact the responsible Talent Acquisition Specialist, Fredrik Jangendal,Please note that we do not accept applications through e-mail.At SAS, we offer extensive opportunities for professional development in an international, fast-paced working environment. We are dedicated to the continuous growth of our employees. Working with us comes with a variety of benefits, including:

• Travel Perks: Enjoy discounted travel opportunities around the world with SAS.
• Health & Wellness: Access to health and wellness benefits, including a newly renovated gym with complimentary classes such as CrossFit and yoga.
• Discounts: Receive discounts from a wide range of brands, as well as on transportation to and from airports, airport shops, hotels, and car rentals.
• Work Environment: Our office location in Frösundavik offers a vibrant workspace with a restaurant, café, and easy access to outdoor activities in Hagaparken and Brunnsviken. Engage in running, tennis, outdoor gym sessions, kayaking, and stand-up paddling with equipment available free of charge.
• Convenient Commute: Benefit from a non-stop bus service connecting our office to Central Station, Solna station, and commuter trains, alongside a network of cycle paths.

#LI-VK1SAS, Scandinavia’s leading airline since 1946, operates from its principal hub at Copenhagen Airport (CPH), complemented by hubs in Oslo (OSL) and Stockholm (ARN). Our mission is to connect Scandinavia with the world and the world with Scandinavia. Each year, SAS serves more than 25 million passengers and transports 55 tons of cargo to 135 destinations across Europe, the USA, and Asia. With a passionate workforce of over 10,000 colleagues, we collaborate with partners and customers to drive transformative changes in aviation. We are committed to achieving net-zero emissions by 2050, embodying the visionary spirit of our founders: “To move from the old to what is about to come, is the only tradition worth keeping”. Innovation and societal progress are at the heart of everything we do. For more information, visit our website at www.flysas.com or follow us on social media for the latest updates and promotions.

Expected salary

Location

Solna, Stockholm

Job date

Fri, 13 Dec 2024 04:11:45 GMT

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