Director of Communications – Global Content Marketing North America & UK

Job title:

Director of Communications – Global Content Marketing North America & UK

Company

LexisNexis

Job description

About our Team:LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use caseAbout the Role:The Director, Communications and Global Content Marketing will develop and implement a comprehensive, integrated communications plan to support the LexisNexis North America & UK (LNNAUK) business unit. This role requires strong strategic thinking and planning, messaging, marketing, and reputation management skills with experience working closely with C-level executives to shape and drive an innovative communications agenda. This communications professional will be responsible for executive communications, speeches, product and technology thought leadership in public relations, crisis/change management communications, and employee communications. This role also oversees the strategic development and execution of content marketing focused on AI and technology leadership, product superiority, and customer outcomes in support of company business objectives.Reporting to the VP, Communications and Global PR for LexisNexis Legal & Professional, this individual will join a global communications team and develop a dynamic, proactive, and forward-leaning business, technology, and product narrative that enhances the company’s reputation as a legal AI innovation leader. This individual will have a dotted-line reporting relationship with the CEO of LexisNexis North America & UK & Ireland, be an extended member the LNNAUK senior leadership team, and support all aspects of corporate communications for this team. Critical to the role will be the ability to provide strong Communications leadership to stakeholders; create, develop and execute communications programs independently; develop a global content marketing strategy that optimizes AI thought leadership and resonates with customers; and create content for various channels effectively leveraging the concept of extreme reuse.The successful candidate will thrive in our fast-paced environment with the ability to work seamlessly across stakeholder groups in North America, UK, and globally. Candidate must partner closely with stakeholders to understand advanced technology, product and service offerings as well as customer needs to keep focus on a superior customer experience. This candidate will have experience working with traditional mediums and digital and social formats. S/he will have a passion for AI, excellence in delivering results, and a proven track record of driving forward-thinking narratives.Responsibilities:Public Relations and Content Creation:Develop strategic public relations programs and execute corresponding media and content campaigns and initiativesDevelop and maintain strategic content marketing calendar that champions customers and tells the story of the company’s AI innovation, technology thought leadership, and product superiorityDevelop, edit, and contribute to content creation including bylines, blog posts, video content/scripts, and other thought leadership-oriented materials, leveraging extreme reuseCraft and disseminate press releases, holding statements, media responses & FAQs, media pitches, social media content and executive speeches/talking pointsDrive conference, trade show, award press materials and interviewsConduct daily media monitoring/analysis of media coverage and industry trendsContribute to development and regular maintenance of company messagingManage media relationships and support pre- and post-interview processesCoordinate internal spokespeople to implement related initiatives and campaignsAlign public relations initiatives with Technology/Product/Segment Marketing to ensure that thought leadership messages are promoted through public relations initiatives as appropriateCollaborate on crisis preparedness materials and work with all stakeholders in the event of a crisis to contain quickly and reduce negative impact, including holding statements, FAQs and web/social contentContribute content to annual report and other global communicationsCoordinate/manage PR agencyProactively identify and secure editorial opportunities that may result in feature coverage or other forms of recognitionInternal Communications:Leads planning, development, and implementation of internal communications strategy for LNNAUKKey deliverables include an integrated communications plan to support change management, programs to strengthen employee engagement, and delivery of well branded communications assetsWorks closely with LNNAUK & Ireland CEO and senior level executives to develop town halls, speeches, various executive communications and messaging based on business goals and overall company strategy. Attends LNNAUK Extended SLT meetings bi-monthlyCollaborates with business unit, functional and global Communications leaders to build alignment and consistency across the organizationWrite/edit copy, proofread and revise communicationsDevelops core messaging and all written, video, digital and social communications assets in support of overall communications approach (newsletters, executive communications and scripts, town hall decks, awards programs, videos, etc.)Builds sustained presence for LNNA business unit on LexisNexis global intranet siteUse best practices/tools/appropriate branding to develop and deploy regular internal employee updatesProvides communications and event support for the Dayton Site and Dayton Site Leader, as needed, both internally and externally (examples include: Site Leader communications, ERG communications and event planning/implementation assistance; Cares event planning and coordination (Global Cares Day); media inquiries; Dayton Site Council membership; employee engagement program development)Qualifications:At least 10 years of experience in B2B communications; combined corporate and PR agency experience preferredBachelors degree in Public Relations, Journalism, English, Communications, or MarketingCan quickly grasp advanced technology and AI and translate it in a way that resonates with audiencesPassion for and experience with AI technologies, and how they can improve outcomesKnowledge and practical application of traditional and digital/web tactics and techniquesProfessional experience with social media including Facebook, LinkedIn and XConfident communicator and presenterOutstanding written and presentation skills, including presentation development, editing and proof readingFull understanding of media needs and media relationshipsAdept at content marketing and strategyCalm under pressureAbility to successfully manage multiple projects simultaneously against aggressive deadlinesCollaborative approach and experience building strong relationships with diverse stakeholdersProven track record of envisioning, planning, executing and measuring strategic communications and content marketing programsPrior experience participating in enterprise transformation initiatives a plusWork in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productiveWorking for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefitsRetirement Benefits: 401(k) with match and an Employee Share Purchase PlanWellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ProgramsShort-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital IndemnityFamily Benefits, including bonding and family care leaves, adoption and surrogacy benefitsHealth Savings, Health Care, Dependent Care and Commuter Spending AccountsUp to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choiceAbout the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams .Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:.

Expected salary

Location

United Kingdom – Raleigh, NC

Job date

Sun, 22 Jun 2025 07:39:05 GMT

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