Duty Manager – Resort property Co Waterford

Job title:

Duty Manager – Resort property Co Waterford

Company

Richard Lynch Consulting

Job description

We are currently looking for a Duty Manager to oversee a busy Resort property in Co WaterfordResponsibilities will include:

  • To provide the guest, at all times, with the highest levels of guest care and personal attention, where possible anticipating the guests needs and initiating actions to exceed expectations where possible.
  • To be familiar with each day’s business regarding room occupancy, special requirements and needs, ensuring that all Accommodation Staff are aware of the daily business and requirements.
  • Ensure that there are adequate staffing levels to meet the daily business.
  • To actively train all staff to the standards laid down in the SOP Manual and monitor their work performance, taking corrective action where necessary.
  • To support the team in a hands-on capacity as required in ensuring rooms are cleaned to the defined standard.
  • To drive the Standard Operating Procedures, maintaining high standards across all rooms, public spaces and banqueting rooms, ensuring the Resort is always an industry leader.
  • The management and ordering of linen, cleaning products and accommodation services supplies.
  • Oversees inventory, purchasing and cost control for all linen, cleaning supplies, guest rooms and rest rooms supplies, laundry supplies, and housekeeping related machinery and equipment.
  • Ensure that all supplies are used correctly, minimising waste within the department.
  • Schedules and supervises all rotational and special cleaning programmes as required.
  • Monitor and ensures standard of work of the highest quality.
  • Ensure all maintenance issues are recorded, scheduled and addressed in timely fashion.
  • Ensure a high standard of service and attention to detail within department.
  • Ensures that employees are fully trained and certified in all statutory training.
  • To delegate daily duties to all colleagues and ensure all work areas are covered.
  • To supervise and check rooms ensuring high standards are being maintained at all times, in line with Government guidelines and Company Policy.

The ideal candidate:

  • Previous Resort Duty management experience in a similar property
  • Excellent communication, organisational, interpersonal and leadership skills
  • Attention to detail in everything you do
  • Ability to cope well under pressure
  • Be flexible, adaptable, approachable and to lead by example

Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.For full details please contact Richard at … CV to richard@rlconsult.com

Expected salary

Location

Co Waterford

Job date

Sun, 04 May 2025 04:20:40 GMT

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