We are currently looking for a Duty Manager to oversee a busy Resort property in Co WaterfordResponsibilities will include:
To provide the guest, at all times, with the highest levels of guest care and personal attention, where possible anticipating the guests needs and initiating actions to exceed expectations where possible.
To be familiar with each day’s business regarding room occupancy, special requirements and needs, ensuring that all Accommodation Staff are aware of the daily business and requirements.
Ensure that there are adequate staffing levels to meet the daily business.
To actively train all staff to the standards laid down in the SOP Manual and monitor their work performance, taking corrective action where necessary.
To support the team in a hands-on capacity as required in ensuring rooms are cleaned to the defined standard.
To drive the Standard Operating Procedures, maintaining high standards across all rooms, public spaces and banqueting rooms, ensuring the Resort is always an industry leader.
The management and ordering of linen, cleaning products and accommodation services supplies.
Oversees inventory, purchasing and cost control for all linen, cleaning supplies, guest rooms and rest rooms supplies, laundry supplies, and housekeeping related machinery and equipment.
Ensure that all supplies are used correctly, minimising waste within the department.
Schedules and supervises all rotational and special cleaning programmes as required.
Monitor and ensures standard of work of the highest quality.
Ensure all maintenance issues are recorded, scheduled and addressed in timely fashion.
Ensure a high standard of service and attention to detail within department.
Ensures that employees are fully trained and certified in all statutory training.
To delegate daily duties to all colleagues and ensure all work areas are covered.
To supervise and check rooms ensuring high standards are being maintained at all times, in line with Government guidelines and Company Policy.
The ideal candidate:
Previous Resort Duty management experience in a similar property
Excellent communication, organisational, interpersonal and leadership skills
Attention to detail in everything you do
Ability to cope well under pressure
Be flexible, adaptable, approachable and to lead by example
Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.For full details please contact Richard at … CV to richard@rlconsult.com
Expected salary
Location
Co Waterford
Job date
Sun, 04 May 2025 04:20:40 GMT
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