Danske Bank
Job title:
Facility Manager Finland
Company
Danske Bank
Job description
Job Description:Step into an exciting role in Danske Bank’s Facility Management, where your contributions directly shape the workday experiences and blends operational projects and service delivery management.Aiming for unique user experience and customer satisfactionDanske Bank’s Facility Management’s purpose is to ensure the functionality, comfort, safety, and efficiency of the working environment- from technical maintenance to services at the offices. The objective is to weave the services into great experiences, providing employees with a seamless workday and satisfaction. We have a matrix organisation with a Facility Manager in every Nordic country and Lithuania, so alignment between the units is essential to ensure a coherent service experience across the Danske Bank Group.We are now looking for a colleague to join us in Helsinki. As a Facility Manager, you will be responsible for the service delivery of Catering, Cleaning Services, Office Support, and Technical Maintenance in Finland. You will develop user experience, coordinate operational projects, and manage budgets locally in accordance with the facility management strategy.The work includes:
- Close collaboration with different stakeholders like a service partner, contractors, and business leads.
- Monitoring service deliveries to ensure quality and safety standards.
- Communication about services to end-users.
- Handling queries, complaints, and escalation issues to ensure solutions from the service partner.
- Evaluation and mitigation of risks related to facility management.
- Monthly performance reporting.
About you“To succeed in this role, you can translate feedback from customers and end-users into positive service experiences,” says Christian Lau Jensen, Head of Group Facility Management.You also have the following qualifications:
- 3-5 years of work experience within Facility Management and its outsourcing models.
- A bachelor’s degree in Facility Management, Engineering, Business Administration, or a related field.
- Good skills in stakeholder and operations management.
- Basic knowledge of budgeting and accounting.
- User experience of MS Office tools and property management software.
- Proficiency in Finnish and in English.
We hope that you like to work with change and with new needs that it creates for facility management. It interests you to engage with different operations and solve problems proactively. Managing different responsibilities and tight schedules won’t be a problem because you have a structured approach and communication skills for efficient collaboration.Our offering“You will join an inspiring team aiming to be at the forefront of Facility Management – providing the Bank’s employees, customers, and the public with a unique experience when visiting Danske Bank. Although we work independently in different countries, we take care of team spirit and support each other by actively communicating and sharing coffee moments together”, says Christian, your upcoming leader.On top of that, Danske Bank can offer you different development and learning opportunities, a chance to work flexibly in an international setting, and valuable employee benefits to support your wellbeing.Learn more about Danske Bank as an employer: .Take the next step and applyWe are reviewing applications on an ongoing basis, so you can apply right away! Please send your CV and cover letter in English 28.2.2025 at the latest.If you have any questions about the position, please reach out to Christian Lau Jensen, Head of Group Facility Management, at .We look forward to hearing from you!About Us:Danske Bank is a Nordic bank with bridges to the world around us. For 150 years, we have supported people and businesses in releasing their potential. A career with us is an opportunity to join a community of 22,000 colleagues in a culture where we are committed to Teaming Up, Owning It and Being Open. Together, we are on a journey to transform Danske Bank into a better bank. For our customers, our employees and the societies around us.
Expected salary
Location
Helsinki
Job date
Fri, 24 Jan 2025 07:46:15 GMT
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