Close Brothers Group
Job title:
Field Collections Agent
Company
Close Brothers Group
Job description
The VacancyOVERALL SUMMARYAt Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.Join the Close Brothers Motor Finance Team where your role as a Field Agent is to assist with the recovery of loans and the assets associated to them in the Southwest of the country.This role is primarily field-based, although some telephone collections will be required. A small proportion of the appointments may be pre-arranged by the Collections team where a customer asks for assistance in resolving their current situation.The ideal candidate will be able to travel/ based in the following surrounding areas Cork, Limerick, Tipperary and KerryRESPONSIBILITIES
- Locate and recover assets in a compliant manner.
- Work effectively alongside external recovery agents to supervise the repossession of motor vehicles.
- Assisting Asset Recovery Agents where required.
- Carry out tracing activity.
- Assist the Collections team with visits as required.
- Manage caseload and territory management to achieve KPI targets as set by the Collections Manager.
WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:
- Excellent interpersonal skills.
- Experience of face-to-face negotiating.
- Good geographical knowledge within Ireland.
- Experience tracing and locating individuals and/or motor assets.
- Self-motivated and target driven.
- Strong numeric and literacy skills.
- Experienced with using basic IT and have good understanding of it.
- Minimum competency APA or APP qualifications.
- Possess a full clean drivers licence
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU ARE/HAVE:
- Knowledgeble of the various types of motor and commercial credit agreements and lease agreements.
- Familiar with the Irish legal process post-collections.
- Compliance and data protection knowledgeble
- Experienced in the collections industry.
- Experienced in the motor industry.
We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back.ABOUT USAt Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term.To find out more about Close Brothers, please visit our careers page:To find out more about life at Close Brothers:To find out more about our benefits:To find out more about our commitment to creating an inclusive environment:#LI-TM1 #LI-HYBRIDThe CompanyAt Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life.The BenefitsPrivate medicalDiscounted health checksStakeholder pension contributionGym discountsCycle to work schemeGym discountsPurchase additional holiday
Expected salary
Location
Cork
Job date
Wed, 12 Mar 2025 23:15:07 GMT
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