Finnish Customer Service for a Social Media Platform in Greece- Paid Relocation

Job title:

Finnish Customer Service for a Social Media Platform in Greece- Paid Relocation

Company

Patrique Mercier Recruitment

Job description

Embark on an exciting journey with Patrique Mercier Recruitment JP as a Finnish Customer Service Representative for a renowned social media platform, with the unique opportunity of paid relocation to the beautiful country of Greece! If you are passionate about social media and thrive in a customer-centric role, this is the perfect chance to combine your love for technology with your desire to help others. Work in a vibrant environment, assist Finnish-speaking users, and contribute to enhancing their online experience.Responsibilities

  • Provide high-quality customer service to Finnish-speaking clients via phone, email, and live chat, supporting them with their inquiries related to the social media platform.
  • Efficiently troubleshoot and resolve user issues to ensure a seamless experience.
  • Stay informed about the latest features and updates of the platform to provide accurate guidance to users.
  • Document all interactions and feedback in the company’s CRM system for service optimization.
  • Collaborate with team members to identify trends and suggest improvements for better service delivery.
  • Participate in training sessions to continually enhance product knowledge and customer service skills.
  • Foster a positive and engaging environment for users while promoting brand loyalty.

Requirements

  • Fluent in Finnish, both written and spoken; proficiency in English is required.
  • Strong communication and interpersonal skills, with a focus on customer satisfaction.
  • Ability to work efficiently under pressure in a fast-paced setting.
  • Strong analytical and problem-solving skills.
  • Previous experience in customer service, especially in the technology or social media sector, is a plus.
  • Familiarity with CRM systems and support tools.
  • A proactive attitude, willingness to adapt, and eagerness to embrace a new cultural experience in Greece.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Expected salary

€20000 – 23000 per year

Location

Suomi

Job date

Sun, 16 Feb 2025 23:13:15 GMT

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