French Speaking Customer Service or Order Management Representative

Job title:

French Speaking Customer Service or Order Management Representative

Company

Randstad

Job description

SSC (Shared Service Center)customer service representative

• Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting
• Deal with customer calls and complaints effectively and professionally as per the service level agreement
• Ensure case and call logging to a high quality standard with regular updates on cases until successful conclusion
• Work collaboratively with Sales, Finance and other relevant internal stakeholders

• Excellent communication skills in English AND French
• Strong customer services experience within a fast paced, corporate environment

• Experience in a customer facing role or order processing
• Good MS Office skills
• Knowledge of SFDC and SAP desired
• Accurate and fast data entry skills
• Excellent telephone manner

• Excellent organization skills

Competitive salary and Cafeteria benefit packageHome Office opportunity – 2 days per weekSupportive working environmentTraining supportLong-term career opportunity

Expected salary

Location

Budapest

Job date

Tue, 18 Feb 2025 23:48:28 GMT

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