The Firm
Job title:
Front Office Manager
Company
The Firm
Job description
Location: MunsterSalary: €40,000Reference: LMF1242This award-winning hotel in Co Limerick is currently recruiting a Front Office Manager to be “the face of the hotel”, leading a dynamic front office team and ensuring smooth operations, exceptional guest experiences, and a culture of service excellence. Reporting to the Deputy GM, this is a senior-level opportunity with real impact and room to grow.What You’ll Do:
- Oversee all front office operations with a focus on guest satisfaction, service standards and efficiency
- Lead, train and inspire your team to deliver a seamless guest journey from check-in to check-out
- Handle guest feedback, drive upselling and rate adherence, and improve overall service delivery
- Support business performance through smart rostering, reporting and KPI monitoring
- Drive staff development through appraisals, training and succession planning
What You’ll Bring:
- 3+ years in front office management or senior supervisory role, ideally in a 3/4-star hotel
- Strong leadership, communication and guest service skills
- A hands-on, can-do attitude with a focus on quality and team motivation
- Familiarity with Hotsoft and Alkimii an advantage
- Flexible, professional and guest-focused with a keen eye for detail
Benefits on Offer:
- Educational support & online training platforms with structured career growth
- Employee recognition, social events & “treat” days
- Discounted meals, barista coffee, and staff rates
- Mental health & wellbeing support
- Bike to Work scheme, Xmas savings club & free parking
Send in your CV today for the chance to take a leading role at this respected Limerick destination!
Expected salary
€40000 per year
Location
Munster
Job date
Sat, 07 Jun 2025 22:53:57 GMT
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