FULL TIME SALES ADVISOR WEEKDAYS/WEEKENDS

Job title:

FULL TIME SALES ADVISOR WEEKDAYS/WEEKENDS

Company

The Bicester Collection

Job description

OverviewSales Generation:· Meet personal and store sales goals· Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximizesales· Utilize and support the “7 Steps of Selling” to maximize sales performance· Demonstrate an in-depth knowledge of the merchandise· After closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customersatisfaction· Ensure all sales related policies and procedures are maintained· Maintain a keen interest in the fashion industry and market trendsCustomer Service:· Support and encourage staff to provide the highest level of customer service, utilizing the “7 Steps of Selling”· Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books· Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction· Assist sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise)Operations:· Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventorymanagement· Assist in the training of sales staff in all areas of appropriate register usage and maintenance· Understand and properly execute all management register functions· Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork· Participate in bi-annual inventoriesMerchandising/Visual:· Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times· Assist in the implementation and maintenance of all merchandising/ visual directives· Ensure deliveries are properly processed in a timely manner· Identify product concerns in a timely manner· Communicate inventory needs to support the business goalHuman Resources:· Ensure image and grooming standards are professional and reflective of the brand image, at all times· Adhere to work schedule, inclusive of time and attendance· Support and assist in follow-up for all training programs and seminarsJob Profile: Sales SupervisorPage 2WORK EXPERIENCEMinimum 2 years specialty retail experienceCOMPETENCIESBusiness PerformanceDrive For Results Can be counted on to exceed goals successfully is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others fResponsibilitiesSales Generation:· Meet personal and store sales goals· Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximizesales· Utilize and support the “7 Steps of Selling” to maximize sales performance· Demonstrate an in-depth knowledge of the merchandise· After closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customersatisfaction· Ensure all sales related policies and procedures are maintained· Maintain a keen interest in the fashion industry and market trendsCustomer Service:· Support and encourage staff to provide the highest level of customer service, utilizing the “7 Steps of Selling”· Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books· Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction· Assist sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise)Operations:· Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventorymanagement· Assist in the training of sales staff in all areas of appropriate register usage and maintenance· Understand and properly execute all management register functions· Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork· Participate in bi-annual inventoriesMerchandising/Visual:· Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times· Assist in the implementation and maintenance of all merchandising/ visual directives· Ensure deliveries are properly processed in a timely manner· Identify product concerns in a timely manner· Communicate inventory needs to support the business goalHuman Resources:· Ensure image and grooming standards are professional and reflective of the brand image, at all times· Adhere to work schedule, inclusive of time and attendance· Support and assist in follow-up for all training programs and seminarsJob Profile: Sales SupervisorPage 2WORK EXPERIENCEMinimum 2 years specialty retail experienceCOMPETENCIESBusiness PerformanceDrive For Results Can be counted on to exceed goals successfully is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others fQualifications2+ YEARS EXPERIENCE

Expected salary

Location

Kildare

Job date

Mon, 09 Sep 2024 07:23:50 GMT

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