German Content Review Specialist & Customer Support

Berufsbezeichnung:

German Content Review Specialist & Customer Support

Unternehmen

Cross Border Talents

Stellenbeschreibung

URGENT HIRING WELCOME BONUS: 3,000 euros (for German market, available until July 31st)Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: German (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidatesAbout the RoleAre you fluent in German and ready to join a leading global customer experience team in Porto? Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.You’ll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.What Youll DoCustomer Support:Respond to inquiries via phone, email, or chatAssist with troubleshooting and issue resolutionProvide accurate product and service informationMaintain excellent customer satisfaction levelsContent Moderation:Review and evaluate user-generated contentEnforce compliance with platform policiesEscalate complex cases to specialized teamsEnsure content quality, objectivity, and safetyWhat Were Looking ForGerman fluency (C1 or higher)English proficiency (minimum B2)EU citizenship or valid residence/work permit in PortugalStrong communication and interpersonal skillsAvailability to work on-site in PortoFlexibility to work in rotating shifts, including weekends if neededAccepted DocumentsEU ID or PassportPortuguese Residence CardManifestação de Interesse (SEF proof of registration)Visa holders (eligibility confirmed case by case)If you’re a German speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!Relocation Package (On-site Only)For candidates relocating from outside Portugal:

• Shared accommodation for up to 12 months (280/month, utilities included, deducted from salary)
• Hotel accommodation for up to 28 days (project-dependent)
• Flight reimbursement up to 400 after 6 months (economy class)

For candidates already in Portugal (in competitors housing):

• Hotel stay up to 15 days (project-dependent)
• Travel reimbursement up to 150 after 6 months (economy class)

Erwartetes Gehalt

Standort

Innsbruck, Tirol

Jobdatum

Thu, 05 Jun 2025 22:17:32 GMT

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