Global Customer Support Engineer

Job title:

Global Customer Support Engineer

Company

ABB

Job description

Global Customer Support EngineerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration – combined with a focus on diversity, inclusion, and equal opportunities – are key drivers in our aim to empower everyone to create sustainable solutions. That’s our story. Make it your story.This position reports toGlobal Customer Support Hub ManagerYour role and responsibilitiesThe work model for the role is: #LI-hybrid We are now looking for a new Global Sales Support Engineer to join our team in IEC LV Motors Vaasa. As a member of the Global Customer Support (GCS) team, you will be giving technical support to sales units in the field of IEC low voltage motors. You will also be responsible for responding to inquiries related to quotations and required documentation. You will be mainly accountable for: • Providing technical asupport to both global and local sales teams and customers, including advising on technical options and cost-effective solutions. • Responding to inquiries related to quotations and handling required documentation • Collaborating with the factory organization and other relevant stakeholders • Performing diagnostics and analysis to make improvement recommendations based on customer needsQualifications for the role

• A B.Sc. or M.Sc. level degree in mechanical engineering or you are a soon to be graduate
• A collaborative and solution-focused approach to work
• Fluency in English and Finnish, both written and spoken
• Good communication skills overall, you should feel at home in a global environment Familiarity or previous experience with Low Voltage Motors technology
• Previous experience with relevant tools such as SAP or Salesforce, NX/Autocad is seen as a benefit
• Other language skills are considered an advantage

More about usThe IEC LV Motors Division is a global market leader focused on helping industries, cities, infrastructure and transportation increase energy efficiency. The division offers a full range of energy efficient low voltage motors, including SynRM (synchronous reluctance) motors to help customers reduce power bills and cut emissions. With rugged designs, a global footprint and application expertise, IEC LV motor solutions have a well-earned reputation of improving reliability and productivity in the most demanding applications. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory Our culture and benefits reflect our values: courage, care, curiosity and collaboration. The most appreciated benefits according to our personnel are at the moment e.g. an annual performance bonus, employee share acquisition program, continuous learning opportunities, bicycle and other wellbeing and family benefits. We have a hybrid working model. For more information, please contact the Global Customer Support Hub manager Sami Patteri, tel. +358 503 343 620. Please apply for the position by March 23, 2025. We look forward to receiving your application

Expected salary

Location

Vaasa, Pohjanmaa

Job date

Wed, 05 Mar 2025 23:16:35 GMT

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