Key Account Manager

Job title:

Key Account Manager

Company

Wolt

Job description

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.As a Key Account Manager, you will be responsible for a portfolio of around 200 local hero restaurant partners. We’re looking for someone who has a true passion for establishing strong win-win relationships and improving key performance metrics to create results for the restaurants, the users and ultimately for Wolt. Your focus will be on making sure your partners thrive on our platform by spotting growth opportunities while providing the tools and support they need to grow.You’ll be an integral part of our collaborative team, where innovation and support define our culture. Together, we foster an environment of shared challenges, successes, and ambitions. Within our dynamic office space, characterized by youthful energy and strong team spirit, you’ll find abundant opportunities for growth and connection. With regular engagements such as team meetings, feedback sessions, and cross-departmental collaborations, you’ll thrive in an environment that supports both personal and professional development.As our new colleague, your primary focus will be:

• Collaborating to build strong and meaningful relationships with restaurant partners within Norway.
• Leading strategic renegotiations of commercial terms with restaurant partners, introducing cutting-edge Wolt products and services to expand partner offerings and increase their revenue. (i.e. Wolt+ and Wolt Drive).
• Assisting restaurant partners in achieving their goals by providing consultation on improvements, quality checks, and creative strategies. Regularly assessing partner performance, prioritizing actions to maximize impact, and develop their business with the latest trends and strategies using Looker as our BI tool.
• Getting feedback from our partners and translating it into improvement opportunities for Product, Marketing and Operations teams.
• Driving revenue growth, utilizing a data-driven approach to propel revenue growth for your restaurant partners and Wolt.

• Relevant Experience: Proven success in Account Management roles, with a strong commercial mindset driving growth and profitability.
• Interpersonal Skills: Demonstrate exceptional communication and relationship-building abilities, with a proven track record of adapting dialogue and negotiations to suit diverse audiences, including restaurant owners and chefs.
• Business Acumen: Display a strong creative and tactical mindset. You have previously identified growth opportunities and driven business objectives forward through innovation and operational improvements.
• Analytical Proficiency: Ability to analyze performance metrics and business data effectively to inform decisions and improve partner relations and business outcomes.
• Structured Communication & Storytelling: Ability to convey ideas clearly, from concept to polished presentations, using data visualization to support decision-making.
• Attention to Detail and Service Orientation: Exhibit attention to detail with a commitment to delivering superior customer service.
• Initiative and Ownership: Candidates must show a high degree of initiative and the ability to operate autonomously, pushing projects beyond the initial scope without prompt.
• Languages Proficiency: English & Norwegian Fluency
• Technical Skills: Familiarity with CRM systems and knowledge of analytical dashboards – for example, Looker or Power BI, preferred.

What we offer:

• A fast-growing tech company with many career opportunities
• International and dynamic team with flat hierarchies in a start-up atmosphere
• Employee discount on Wolt orders, free drinks, coffee and fruits in the office
• Regular team events
• Lots of learning and growth in a globally scaling tech company

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!If you have any further questions about the position, you can turn to: Jelena Lacmanovic, Talent Acquisition Partner – jelena.lacmanovic@external.wolt.comOur Commitment to Diversity and InclusionWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.TeamOur visionOur cultureOur peopleWe drive Wolt’s growthWe’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.The delivery of (almost) everythingAt Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.Our cultureAt Wolt, you’ll learn more, build more, and ship more than in most other companies.You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging.”– Nicolas, Sales Team LeadTeamWe drive Wolt’s growthWe’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.Our visionThe delivery of (almost) everythingAt Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.Our cultureOur cultureAt Wolt, you’ll learn more, build more, and ship more than in most other companies.You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.Our people“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging.”– Nicolas, Sales Team LeadApply nowBasic informationFirst Name *Last Name *Email *PhoneApplicant Privacy Acknowledgement *We would like to provide you with an overview of how we process your personal information. Please take the time to read the and confirm that you have read and understand the content by selecting “Yes” in the options below.YesNoAdditional informationWolt – Self-Identification SurveyTo ensure that our hiring practices are fair and inclusive, we’re asking the following voluntary questions of the people who apply to work at Wolt. If you don’t feel comfortable answering any question, you can select “I don’t want to answer.”Your responses to these demographic questions are secure and optional. Any voluntary data you provide will not be shared with anyone connected to your recruitment or hiring process. There will be no negative consequences if you don’t want to participate, if you only answer some questions, or if you select “I don’t want to answer” for any question. Any option you choose will in no way affect your opportunity to work at Wolt.By answering questions below, you give us your consent to process and handle your answers anonymously, and help Wolt understand the diversity of the people it attracts to apply. For additional clarity, our privacy policy below explains how we collect and process your data in accordance with applicable data protection laws.What’s your age? *Which gender do you most closely identify with? *Are you a national of the country where you are applying to work? *AttachmentsYou’re welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

Expected salary

Location

Oslo

Job date

Wed, 12 Mar 2025 07:10:15 GMT

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