Lead troubleshooter

Job title:

Lead troubleshooter

Company

Alstom

Job description

Req ID:481529At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.Could you be theLead Troubleshooterin Stockholm we’re looking for.Your future role:
We are looking for a skilled, analytical, and solution-oriented Lead Troubleshooter to join our: Customer technical assistance team in Sweden. This is a critical role within our projects, responsible for ensuring the performance and reliability of onboard systems.You will identify root causes, analyse system logs, and implement corrective actions to support ongoing operations and system improvement.Working with a variety of diagnostic tools, and collaborating across engineering teams, you will help us maintain high standards in safety and performance while contributing to innovation in the onboard system field.Your key responsibilities will include:

• Leading troubleshooting efforts in onboard signalling systems across Sweden
• Using diagnostic tools to interpret and analyse logs and traces from onboard systems
• Identifying and resolving complex technical issues and contributing to root cause analysis
• Collaborating closely with V&V, System Engineering, Quality, and external partners
• Proposing and implementing resolution and improvement actions
• Documenting findings, sharing lessons learned, and supporting continuous improvement

All about you:
We value curiosity, initiative, and the ability to find patterns in complexity. While we don’t expect you to check every box, we believe the following experience and skills will help you succeed:

• Experience in V&V, System Engineering, or Electrical Engineering
• Background in log analysis, ideally in safety-critical environments such as rail or aviation
• Experience in analysing event and error logs from onboard systems.

• University Degree in a technical field such as Electrical or Systems Engineering
• Analytical mindset, structured problem-solving skills, and strong attention to detail
• Fluent English skills, Swedish is a plus
• Comfortable working in cross-functional teams and communicating findings clearly

Things you’ll enjoy:
Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.You’ll also:

• Work on cutting-edge signalling systems ensuring safety and reliability
• Be part of an experienced, collaborative, and forward-thinking team
• Solve real-world technical problems that impact public transport daily
• Explore new career paths across functions and geographies
• Benefit from continuous learning opportunities and a global knowledge-sharing culture
• Enjoy a fair and dynamic reward package that recognizes your performance and potential

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.Job Type:​Experienced​

Expected salary

Location

Stockholm

Job date

Sat, 17 May 2025 22:41:20 GMT

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