Manager – Enterprise Meeting Services – COE Capabilities (Project Management)

Job title:

Manager – Enterprise Meeting Services – COE Capabilities (Project Management)

Company

Eli Lilly

Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.Organization Overview:At Lilly, we make a difference for people in the world over by discovering, developing, and delivering medicines that help people live longer, healthier, and more active lives.One of Lilly´s most important corporate objectives are to improve patient outcomes. A key step in achieving this goal is to improve our relationship with external health care providers and health care organizations ensuring a positive experience across all touchpoints that include Thought leaders, consultants, speakers, external stakeholders, and employees, ensuring that this does not limit Lilly´s understanding of a disease, potential treatments and the patients, Health care provider´s and payer´s needs. Therefore, we must prioritize how we engage with health care providers through every touchpoint to ensure we are meeting the needs of the patients we serve.Eli Lilly Cork is made up of a talented diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, embRACE, LGBTQ+ & Ally and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.Come join our team – Be Creative, Be an Innovator, and most of all, Be Yourself!Global Business Solutions (GBS) is a global partner that was born in finance and provides unique capabilities that enable Lilly to accelerate the value we bring to patients. It has evolved and expanded into diverse Business Service functions including Lilly Meetings & Congresses.Enterprise Meeting Services (EMS) is a centralized global meetings and congresses team that offers best in class, compliant and seamless execution of meetings and congresses, utilizing efficient tools and processes to accelerate business requirements and deliver outstanding customer experiences. We take care of all aspects of health care providers and employee meetings and congresses for all business areas such as Marketing, Medical, Sales and others, delivering an end-to-end support that includes strategic project management, consultancy, logistics planning and oversight, contracting, administrative and finance support, vendor management, on-site execution and facilitate transparency publication.The Lilly EMS Centre of Excellence Team will focus on delivering value-add meeting activity around governance and supplier management, financial support and transaction processing, transfer of value (ToV) compliance, data reporting and analytics, training and implementation and local Enterprise Meeting Services (EMS) activity. The EMS Capabilities Manager will work cross-functionally, supporting projects and have regular interaction with key business partners within the GBS, European & Global EMS network, along with other key connected functions in Lilly, in particular Global Transparency, Global Commercial Operations (GCO) and Ethics & Compliance.Responsibilities:

• Comply with Global Standards on meetings and events interactions with external parties and all other relevant Lilly policies and procedures. Be responsive for audit readiness and compliance requests.
• Understand meeting program and needs of meeting owners and Thought Leader relationship owners and consult by providing project management expertise and direction to ensure fulfillment of meeting expectations.
• Support the meeting program through different systems and tools focused on meeting planning & contracting process. Initiate and facilitate optimization opportunities connected with processes, systems, and people.
• Establish and maintain internal strategic partnerships with compliance, finance, procurement, and other functions that can facilitate cross functional work.
• Effectively lead, collaborate, and manage multiple relationships with external partners to positively impact customer experience.
• Support with system development, bug fixes and technical enhancements, through creation of user stories, end user testing and engagement with key stakeholders across the SME and IT groups.
• Support with Data Management across EMS organization, through the execution of requests in the Customer ODS, Passport and to support EMS business processes and TOV Disclosure requirements.

• Lead medium to large size projects from requirements definition through deployment, identifying scope, implementation & communication plans, and risk mitigation. Drive towards key milestones and deliverables, escalating any potential risks as needed.
• Demonstrate excellent communication & change management skills with stakeholders at multiple levels.

Basic Requirements:

• Bachelor’s degree and/or equivalent relevant working experience could apply.
• Project management qualification or prior experience, with demonstrated ability to manage multiple projects/workstreams required
• Fluent English needed – Verbal and written communication skills
• Knowledge and expertise using systems, applications or devices as MS Office 365, SAP, Salesforce, Cvent and others.
• Minimum of 5 years of pharmaceutical industry or project management experience

Additional Skills/Preferences:

• Requires business and/or technical knowledge developed through education or experience using discipline and understanding of key business drivers. Over time should be able to improve processes, products, and services.
• Be able to create impact at different levels: immediate peers and across teams.
• May lead medium to large projects with small to moderate risk. Effective and agile communications skills are needed.
• Ability to lead teams and present to stakeholders of different levels in the business.
• Requires analysis of possible solutions to solve and anticipate a range of day-to-day problems including standard and non-standard requests. Be able to provide support on solving issues, within a team or multiple teams over time.
• Has the ability to recognize changing needs and re-prioritize activities accordingly and is able to complete assigned projects and meet defined objectives and milestones.

PLEASE NOTE THIS IS A 12 MONTH CONTRACTAdditional Information:

• Travel 10%
• GSB Cork

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.#WeAreLilly

Expected salary

Location

Cork

Job date

Fri, 28 Feb 2025 23:19:47 GMT

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