Manage the Trucking Operations staff and department.
Optimize operational and organizational processes
Manage defined projects and assist with their implementation
Ensurethe daily coordination with handling agents, trucking companies and outstations is executed
Provide customer support by ensuring quick and efficiently reaction to all internal and external transportation operations related customer requests
Ensure sustainable service quality
Ensure stable operations such as TSS, TMS, etc.
Control the task executions, the adherence to procedures and instructions on daily planning and monitoring and perform regular performance analysis
Negotiate and agree ad-hoc truck pricing of transportation, update systems and files asper procedures
Ensure adherence to principle guidelines of Hub operation and to CV performance targets
Ensure and improve continuously the application of business, communication and decision rules inside CV organization
Ensure compliance in regard to Safety with the provisions of eCARE manual, the Security program and other corporate policies
Essential Requirements For The Position:
College degree or relevant professional qualification
Financial awareness
Flexibility to respond to a range of different work situations
Experience in planning and managing of staff, duties and tasks
Customer and result oriented, willingness to change, self-motivated, loyal to colleagues and management, leadership skills (assertiveness, instruct staff to do tasks, decision making), team player
Ability to establish and maintain good customer relations
Ability to work under pressure and under own initiative
Positive attitude and excellent communication skills
Innovative, creative and open to change
Passionate for achieving targets and objectives
DGR / ADR awareness
AVI, TSC (GDP)
Process knowledge through cross-cutting understanding of end-to-end value chain (i.e. ops procedures of service providers), fundamental comprehension of GHA’s procedures (i.e. physical handling processes, messaging), in depth know how of cargo airline’s standards and procedures (i.e. reservation, trucking and network management) and experienced with operational IT systems relevant for steering
Analytical, evaluation and steering competence
Fluency in written and spoken English, other languages are a distinct advantage
Working Conditions:
Position demands a regular and full-time presence on site
Vacation and absences should be planned in a way that they do not conflict with service requirements
Position holder is based in Luxembourg
Occasional travel may be requested
Flexibility is occasionally needed with working hours
Position holder has to be ‘on call’ for internal and external affair
Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection
Erwaart Pai
Location
Luxembourg
Job Datum
Fri, 15 Nov 2024 05:25:35 GMT
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