Night Manager

Job title:

Night Manager

Company

DORSET OPCO LIMITED

Job description

The Dublin One Hotel, located in Dublin City, Co. Dublin, Ireland is ready to welcome applications for an enthusiastic and experienced Night Manager to join our team. If you’re passionate about hospitality and excited to be part of something special, this could be the perfect opportunity for you. Receiving a hand-over from the Duty Manager/Receptionist and ensuring that all aspects of night service are dealt with in an efficient and effective manner. To be responsible for a cash float which must be balanced at the start and end of each shift. Ensure the float has adequate change and request further change when required. To ensure that you are wearing correct uniform in line with company standards and your name badges. To handle any guest complaints or problems promptly and to ensure that all resolved and unresolved problems are reported to the Duty Manager. To highlight any guests’ special requests details to the Day team/relevant department to ensure they are cared for correctly. Calls taxis for guests. To ensure that a suitable method of payment for each guest account at the time of check in. Undertake payment or pre-authorisation from the guest following correct standard procedures and checking details accurately. ensuring credit is only open to those guests with authorisation. Informs guest about formalities. any special conditions relating to their stay and the services available. To make additional charges to guest and conference accounts. using the Hotel’s software system. Ensure that all guests are safe and comfortable. Be fully aware of all daily and weekly events in the hotel. Serve guests at the resident bar/lobby ensuring accuracy by checking name and room number and having guest to sign bill. Ensures the breakfast rooms are set for the next day’s business and ensure all meeting rooms are cleaned and vacuumed nightly. To ensure that the public areas are cleaned in a manner that exceeds our guest’s expectations and is to the Hotel standards. Completing daily and weekly cleaning task. To produce room service food in line with Food Hygiene standards and that the service provided complies with the Hotel standards. Ensures that wake up calls are made promptly. Ensure breakfast trays are set and early breakfast delivered to rooms. Follow night audit procedures and generate the relevant reports for each department. To undertake any other duties which may be assigned to the role. Carry out a comprehensive hand over to early Duty Manager before end of shift. Ensures all access to the hotel is secure as required by hotel policy and procedure. To conduct security floor walks and car park checks throughout the night. Ensures that all F&B outlets are closed down correctly. Ensures that the all hotel stores are locked. Comply with all Hotel policies, procedures standards.& Understands the Hotel’s fire emergency & bomb procedures. Report all maintenance faults to the Maintenance Mgr.

• Sector:

Career Level

• Experienced [Non-Managerial]

Expected salary

Location

Northside Dublin

Job date

Tue, 25 Mar 2025 07:21:55 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsineu.net) you saw this job posting.