Patrique Mercier Recruitment FR is dedicated to connecting skilled professionals with rewarding career opportunities. We are currently seeking a Norwegian Speaking Customer Support Representative for the Banking sector. This position is ideal for individuals who have a passion for providing excellent customer service and are interested in helping clients navigate their banking needs.Responsibilities
Provide exceptional customer support to Norwegian-speaking clients regarding banking products and services through phone, email, and chat.
Assist customers with account inquiries, transaction details, and product offerings.
Resolve customer complaints and issues promptly to improve customer satisfaction.
Document customer interactions accurately and manage follow-ups effectively.
Collaborate with internal teams and banking partners to ensure efficient service delivery.
Educate clients about banking policies, procedures, and product features.
Gather customer feedback to support ongoing improvements in services and customer experience.
Requirements
Fluency in Norwegian and English, both written and spoken.
Previous experience in customer service, particularly in the banking or financial services sector.
Strong communication and interpersonal skills with a focus on client satisfaction.
Detail-oriented with excellent organizational and time management skills.
Proficient in using CRM systems and Microsoft Office applications.
A proactive approach to problem-solving and customer support.
Willingness to work flexible hours, including evenings and weekends if necessary.
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year Fully Paid Training
Fully Paid Relocation Package ( flight, transfer and hotel )
Free Greek Lessons, discounts and other perks
Expected salary
Location
Norge
Job date
Tue, 05 Aug 2025 22:06:10 GMT
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