Operations Manager, Sweden

Job title:

Operations Manager, Sweden

Company

Uber

Job description

Uber is a technology company that connects people across the world through ride-sharing and food delivery. We strive to make reliable transportation and fast delivery accessible to everyone. Our mission is to help people go anywhere and get anything, leveraging our platform to shape the future of mobility and logistics.About the RoleAs an Operations Manager for Uber in Sweden, you will leverage your analytical and operational expertise to support the growth of our platform. You’ll develop strategies, drive business-critical initiatives, and ensure a seamless experience for our customers and partners. You’ll collaborate with local leadership and cross-functional teams on projects that span reliability, pricing optimization, and process innovation, enabling Uber to deliver exceptional experiences in the Swedish market.What You Will Do

• Drive Project Initiatives: Identify, scope, and lead projects to improve delivery reliability, timeliness, and customer satisfaction; track progress and communicate key outcomes to stakeholders.
• Data Analysis and Modeling: Perform in-depth data analysis, build models, and extract insights to shape business strategies and inform policy decisions.
• Define and Track Metrics: Establish key performance indicators and build dashboards to monitor ongoing performance; present findings and recommendations to senior leadership.
• Cross-functional Collaboration: Work closely with teams across Operations, Product, Sales, Marketing, and Finance to align projects with broader strategic goals and enhance platform functionality.
• Innovate Process Improvements: Identify and implement process improvements that address emerging challenges and drive growth within Sweden’s unique market context.
• Optimize Pricing and Fraud Detection: Contribute to pricing strategies and develop processes to identify and mitigate fraud, enhancing the overall user experience.

What You Will NeedBasic Qualifications

• Bachelor’s degree from a top university in a relevant field; Master’s degree preferred.
• 2-3 years of experience in operations, analytics, management consulting, finance, or a related field, ideally within technology.
• Strong data analysis skills with advanced proficiency in Excel; knowledge of SQL is advantageous.
• Exceptional problem-solving skills with a data-driven mindset and commercial acumen to support sound business decisions.
• Adaptability to pivot quickly between strategic and tactical responsibilities; able to respond proactively to fast-evolving market dynamics.
• Fluent in both Swedish and English, with excellent communication skills.

Preferred Qualifications

• Proven experience in a role requiring analytical rigor, such as strategy or analytics within a fast-paced environment.
• Background in leading cross-functional projects with measurable impact on business performance.
• Familiarity with data visualization tools like Tableau or similar platforms.
• A mindset aligned with Uber’s values: championing customer obsession, diversity, and a commitment to safety and innovation.
• Previous experience in e-commerce, mobility, or on-demand services is a plus.

Why Join?At Uber, you’ll be part of an energetic and entrepreneurial culture that supports your growth and career aspirations. You’ll work on impactful projects and be surrounded by diverse minds, ready to drive change and make a global difference. Uber offers comprehensive benefits, including health coverage, wellness support, and monthly credits for Uber rides and Uber Eats. Discover more about Uber’s benefits ​.We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.

Expected salary

Location

Stockholm

Job date

Sun, 24 Nov 2024 01:21:10 GMT

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