Professional Services Consultant

Job title:

Professional Services Consultant

Company

APSIS

Job description

This website uses cookies to ensure you get the best experience on our website.efficy and selected partners use cookies and similar technologies to ensure you get the best experience on this website. If you consent to it, we will use cookies for analytics and marketing purposes.See our to read more about the cookies we set.You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.common–cookies–alert#acceptAll”>Accept all cookies common–cookies–alert#disableAll”>Disable non-necessary cookies common–cookies–alert#openPreferences”>Cookie preferences common–cookies–preferences#open” class=”bg-company-primary text-company-primary shadow-form inset-x-4 mb-4 rounded max-w-screen-sm p-4 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-10 sm:mb-auto sticky top-2″>Select which cookies you acceptOn this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.To learn more about what the different types of cookies do, how your data is used when they are set etc, see our .Strictly necessaryThese cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailorcommon–cookies–preferences#handleCategoryToggle”>AnalyticsThese cookies collect information to help us understand how the site is being used. Vendors Teamtailorcommon–cookies–preferences#handleCategoryToggle”>MarketingThese cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site. Vendors Linkedincommon–cookies–preferences#handleAccept”>Accept these cookies common–cookies–preferences#handleDecline”>Decline non-necessary cookiescommon–header–menu#toggle” data-common–header–menu-target=”button” title=”Career menu” >Employee Candidatecommon–dropdown#toggle”>common–share#handleClick” data-provider=”Facebook”> Facebook common–share#handleClick” data-provider=”Twitter”> X common–share#handleClick” data-provider=”LinkedIn”> LinkedInProfessional Services & Customer Care · Oslo · Hybrid RemoteProfessional Services ConsultantDare to dream big at efficy, Europe’s CRM Champion. Here, your ambition finds a home, and we place people at the heart of every success story! Join us as Professional Services Consultant in Oslo!careersite–jobs–form-overlay#showFormOverlay” data-careersite–jobs–form-overlay-target=”coverButton”> Apply todayblocks–cover–scroll#handleScrollDown” title=”Scroll to content”>Large company with great ambitions and close relationsefficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer service, and customer nurturing. Currently, more than 300,000 users from 63 countries use efficy’s tool.Founded in 2005 and headquartered in Brussels, efficy’s around 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Spain, Hong Kong, or remotely.Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees.In efficy, two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.A unique work experience & company cultureWe want our employees to thrive in their daily lives, and therefore you can expect challenges, online music quizzes, onsite ping-pong tournaments, and lots more. Communication is informal, and your colleagues are only a short call away.YOUR impactAre you passionate about customer interaction and thrive in dynamic environments? As a Professional Services Consultant, you will be at the forefront of delivering technical implementation and consulting services for our CRM and Digital Marketing solutions. Your role will involve leading projects that include onboarding, configuration workshops, migrations, and end-user training. You will collaborate closely with our Sales and Customer Success teams, engaging in both pre- and post-sales activities to ensure our clients’ success.Join our high-achieving Professional Services team and work with a diverse range of industries across the Nordic region. This is an inspiring and challenging opportunity to make a significant impact and grow your career in a supportive and innovative environment.YOUR main responsibilities include:

• Deliver pre-sales support through collaboration with internal stakeholders to understand customer expectations and needs, ensuring tailored solutions.
• Showcase the strengths in our CRM & Digital Marketing offering and highlight standard features to meet customer requirements.
• Transform business needs into solutions by translating business requirements into functional design and technical specifications.
• Lead and deliver multiple CRM & Digital Marketing projects, ensuring timely delivery within scope and budget. Coordinate activities and stakeholders efficiently.
• Conduct training sessions and interactive workshops, offering strategic guidance on our CRM and Digital Marketing solutions.
• Serve as a trusted advisor and reliable expert, aligning customer needs with technical possibilities and limitations. Provide guidance and best practices on our CRM & Digital Marketing solutions.
• Successfully manage remote client meetings and occasionally travel onsite if needed.
• Collaborate daily with cross-functional teams to ensure project success and client satisfaction.
• Work with team members to share knowledge and best practices.

YOUR profile and requirements:

• Relevant Experience: At least +3 years of experience in roles such as Professional Services Consultant, Technical Consultant, Implementation Consultant or Project Manager.
• CRM and CMS/CDP expertise: Experience with CRM implementation or working with CMSs, CDPs. Knowledge of integrations and API is a plus.
• Proactive and detail-oriented: Demonstrated ability to take initiative, pay attention to detail, and take ownership of tasks.
• Data Management skills: Ability to analyze, structure, and migrate data across different platforms.
• Excellent communication: Strong communication/presentation skills with experience in customer-facing roles.
• Project management: Proven ability to lead multiple projects simultaneously towards a common goal.
• Pre-Sales and Consulting success: A history of delivering successful pre-sales and consulting services to customers.
• Leadership and Collaboration skills with internal and external stakeholders.

• Language proficiency: Must be fluent in Norwegian & English at a professional level. Proficiency in additional Nordic languages, such as Finnish or Swedish, is an advantage.

We offer YOU

• A competitive salary package with a bonus system and a referral program.
• A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen.
• International growing opportunities and internal mobility
• Events: team lunches, after works, sport, trips
• Learning opportunities: languages, tech, product, sales techniques, leadership

efficy is a people-first employer. We offer equal opportunities to all our candidates. We pride ourselves on the diversity of our people. We welcome you, and everything that makes you-well, you. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status. So, if you’re interested in joining us, please feel free to apply. We can’t wait to meet you!Disclaimerefficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at efficy via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of efficy. No fee will be paid in the event the candidate is hired by efficy as a result of an unsolicited referral or through other means.Department Role Onboarding Consultant Locations Remote status Hybrid RemoteCurrent Job OpeningsOsloWe care about building One teamMonthly after worksCompany eventsInspirational eventsHoliday celebrationsQuarterly company updatesefficy revolutionises the workplace with the opening of its new “Co-Working & Co-Living” office in Brussels“Today, more than ever, we have the opportunity to work with people from all over Europe without seeing them in real. With these new facilities, they are now able to gather in one place, and share more than just meetings. The relationships between colleagues will be stronger, their commitment to our success will be bigger. We know it’s a disruptive concept. But we’ve seen some very positive effects already,” says Cédric Pierrard, efficy co-founder.careersite–jobs–form-overlay#showFormOverlay”>Apply today jobs–overlay#closeOverlay”>Professional Services & Customer Care · Oslo · Hybrid RemoteProfessional Services ConsultantDare to dream big at efficy, Europe’s CRM Champion. Here, your ambition finds a home, and we place people at the heart of every success story! Join us as Professional Services Consultant in Oslo!Loading application formCareer site

• cookie-preferences#openCookiePreferences” class=”company-link font-company-body text-unset py-1″>Manage cookies

Expected salary

Location

Oslo

Job date

Sat, 12 Oct 2024 02:26:03 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsineu.net) you saw this job posting.