Professional Services Team Lead (Fintech)

Berufsbezeichnung:

Professional Services Team Lead (Fintech)

Unternehmen

Turnblock.io

Stellenbeschreibung

We are searching for an exceptional Remote Engineering Manager to join our client’s dynamic software development startup. Our client is a prominent multi-asset liquidity and technology white-label solutions provider for brokerages and exchanges, and with a well-funded operation and a team of over 200 employees, they are revolutionizing the industry.Requirements:Responsibilities:Team Leadership & Development:● Lead, coach, and mentor a team of implementation managers and configuration specialists, empowering them to deliver exceptional client service.● Foster a collaborative and supportive work environment, championing continuous learning and knowledge sharing.● Recruit, interview, and hire top talent to build a strong and results-oriented team.● Conduct performance reviews and provide ongoing feedback for team member growth.Client Success & Project Management:● Partner with sales and client success teams to understand client needs and design complex tech solutions.● Develop and implement a project management methodology for successful B2B implementations.● Lead project planning workshops and actively manage project risks, ensuring adherence to high-quality standards.● Oversee the team’s delivery to guarantee client satisfaction beyond expectations.Strategic Influence & Process Improvement:● Collaborate with internal teams like developers, finance, and legal to achieve optimal client outcomes.● Identify areas for process improvement and continuously optimize team efficiency and effectiveness.● Contribute to business development efforts by fostering strong client relationships and representing the team at industry events (when feasible).Obligatory:● 6+ years of experience in professional services, IT implementation, or a related field, with a focus on complex B2B solutions in the financial services industry (a plus)● Proven track record of leading and mentoring high-performing teams in a matrixed organization, achieving consistent project success and exceeding client expectations● In-depth knowledge of project management methodologies and best practices, with a strong ability to adapt them to the specific needs of a startup environment● Excellent communication, presentation, and interpersonal skills with the ability to influence and build strong relationships with diverse stakeholders (clients, internal teams)● Demonstrated experience in managing complex projects involving APIs, product configuration, and collaboration with diverse internal stakeholders (developers, finance, legal)Preferably:● Proven ability to deliver effective training programs for adult learners, leveraging technology and eLearning platforms when feasible● A startup mentality with a willingness to be hands-on, adaptable, and resourceful in a resource-constrained environment● Understanding of regulatory requirements impacting institutional brokerage operations and fintech solutions (e.g., KYC/AML, data security) a plus● Hands-on technical expertise in fintech solutions, including an understanding of product capabilities,limitations, and configuration options a plusJoin our client’s innovative startup and play a pivotal role in driving the success of our cutting-edge software solutions. Apply today to become our Remote Technical Team Lead and help shape the future of our company!

Erwartetes Gehalt

€60000 – 150000 per year

Standort

Klagenfurt, Kärnten

Jobdatum

Wed, 02 Oct 2024 02:01:36 GMT

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