Radio receiver (ADS-B) support specialist

Job title:

Radio receiver (ADS-B) support specialist

Company

Flightradar24

Job description

This website uses cookies to ensure you get the best experience on our website.Flightradar24 and selected partners use cookies and similar technologies to ensure you get the best experience on this website. If you consent to it, we will use cookies for analytics purposes.See our to read more about the cookies we set.You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.common–cookies–alert#acceptAll”>Accept all cookies common–cookies–alert#disableAll”>Disable non-necessary cookies common–cookies–alert#openPreferences”>Cookie preferences common–cookies–preferences#open” class=”bg-company-primary text-company-primary shadow-form inset-x-4 mb-4 rounded max-w-screen-sm p-4 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-10 sm:mb-auto sticky top-2″>Select which cookies you acceptOn this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.To learn more about what the different types of cookies do, how your data is used when they are set etc, see our .Strictly necessaryThese cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailorcommon–cookies–preferences#handleCategoryToggle”>AnalyticsThese cookies collect information to help us understand how the site is being used. Vendors Teamtailorcommon–cookies–preferences#handleAccept”>Accept these cookies common–cookies–preferences#handleDecline”>Decline non-necessary cookiescommon–header–menu#toggle” data-common–header–menu-target=”button” > Career menuEmployee Candidate Homepagecommon–dropdown#toggle”>common–share#handleClick” data-provider=”Facebook”> Facebook common–share#handleClick” data-provider=”Twitter”> X common–share#handleClick” data-provider=”LinkedIn”> LinkedInEngineering · StockholmRadio receiver (ADS-B) support specialistHelp us keep the world’s largest flight tracking network running smoothly. Support receiver hosts, solve hardware/software issues, and engage aviation enthusiasts-all from our Stockholm office.careersite–jobs–form-overlay#showFormOverlay” data-careersite–jobs–form-overlay-target=”coverButton”> Apply for this jobblocks–cover–scroll#handleScrollDown” title=”Scroll to content”>Flightradar24 has a rapidly growing network of tens of thousands radio receivers (ADS-B), hosted by volunteers in 200+ countries. The receivers collect positional data transmitted by aircraft and upload it to Flightradar24’s servers. This data is at the heart of the industry-leading flight tracking service we provide to millions of consumers and hundreds of companies.
We are looking for a tech-savvy and service-minded individual to join our Positions team to help our receiver hosts with both hardware and software related issues. The main goals are maximizing the up-time and coverage from the receivers and keeping the aviation enthusiasts and professionals around the world who upload data to us excited and engaged.The position requires that you are able to work from our office in Stockholm, Sweden. Relocation is not offered for this role.What you’ll do

• Provide tech support for radio receiver (ADS-B) hardware and software related issues
• Monitor, maintain and when possible, repair radio receivers that are returned to us
• Write bug reports and escalate issues to the development team for software related issues
• Proactively reach out to data sharers to help them maximize receiver up-time and coverage
• Monitor online forums and social media channels and join relevant discussions
• Passionately advocate for improvements to our data sharing ADS-B software and hardware

Who you are

• Passionate about helping others and creating support experiences that wow our data sharers
• Familiar with Linux operating systems and Raspberry Pi devices
• Interested in consumer electronics, including troubleshooting and an eagerness to learn about new technologies
• Excellent English skills (written and verbal)

Good-to-haves

• Experience with installing and configuring radio receiver equipment, ideally ADS-B receivers
• Hand-soldering experience
• Customer support experience
• Aviation interest
• Speaking another major language in addition to English
• Experience managing social media accounts and/or online forums

About Flightradar24With over 4 million daily users, Flightradar24 is the world’s most popular flight tracking service. Our app regularly tops the App Store and Google Play charts and Wall Street Journal refers to Flightradar24 as the “Facebook of aviation”. We also offer a wide range of commercial services and customers include many of the largest names in aviation.
We’re constantly adding new services and improving existing products. To help us meet those challenges, we’re looking for creative, collaborative and tech-savvy applicants to join us.Benefits of working at Flightradar24 include:

• Opportunity to impact a service with millions of end users from all around the world
• Flexible and social work environment with free beverages, fruit, and snacks
• Modern office in the heart of beautiful downtown Stockholm, Sweden
• Being part of a diverse team with 30+ nationalities and 5 continents represented

Department LocationsStockholmAbout Flightradar24Flightradar24 started as a hobby project in 2006 when two Swedish aviation geeks decided to build a network of ADS-B receivers in Northern and Central Europe. In 2009 we opened up the network, and made it possible for anyone with an ADS-B receiver to upload data to the network. Many parts of the world were quickly covered, but the quest to provide global ADS-B coverage is still ongoing.Flightradar24 at a glance

• Largest ADS-B network in the world with over 40,000 connected receivers
• 4+ million users per day
• 50+ million app downloads

Founded in 2006 careersite–jobs–form-overlay#showFormOverlay”>Apply for this job jobs–overlay#closeOverlay”>Engineering · StockholmRadio receiver (ADS-B) support specialistHelp us keep the world’s largest flight tracking network running smoothly. Support receiver hosts, solve hardware/software issues, and engage aviation enthusiasts-all from our Stockholm office.Loading application formCareer site

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Expected salary

Location

Stockholm

Job date

Thu, 12 Dec 2024 04:38:23 GMT

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