Sales and Service officer

Job title:

Sales and Service officer

Company

Alstom

Job description

Req ID:488505At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.Could you be the full-time Sales and Service officer in Oslo we’re looking for?Your future roleTake on a new challenge and apply your dual expertise in technology and commerce in a new cutting-edge field. You’ll work alongside dedicated, solution-oriented, and collaborative teammates.You’ll lead maintenance contracts, ensuring our customers’ technical issues are resolved efficiently. Day-to-day, you’ll work closely with teams across the business (engineering, service, supply chain), manage customer inquiries and orders, and much more.You’ll specifically take care of identifying customer needs within maintenance contracts and proposing and selling solutions, but also supporting bids in change projects for our customers.We’ll look to you for:Handling customer inquiries, orders, and complaints * Sales and customer support within the scope of contracts

• Handling repairs for customers

Monitoring delivery KPIs and implementing improvement actionsCollaborating in business development effortsAdopting innovative tools and processes to enhance efficiencyAll about youWe value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:Qualification in Business Administration or a related fieldFluency in English and a Scandinavian language, with a good understanding of NorwegianStrong communication skillsA customer support and sales-oriented mindsetAt least 2 years of experience in Customer Service or Supply ChainFamiliarity with SAP is an advantageCapability to understand the technology in our signalling systemsThings you’ll enjoyJoin us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:Enjoy stability, challenges and a long-term career free from boring daily routinesWork with new security standards for rail signallingCollaborate with transverse teams and helpful colleaguesUtilise our dynamic working environmentSteer your career in whatever direction you choose across functions and countriesBenefit from our investment in your development, through award-winning learningProgress towards leadership roles within the companyBenefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!Important to noteAs a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Expected salary

Location

Oslo

Job date

Sat, 21 Jun 2025 22:10:28 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsineu.net) you saw this job posting.