Sales Operations Assistant

Job title:

Sales Operations Assistant

Company

LeadDesk

Job description

Ready to kickstart your career in Sales Operations?Nice to meet you! I’m a Talent Acquisition Specialist at LeadDesk. I’m working with , our Sales Operations Manager, to build and strengthen the Sales Operations team.Sales Operations is a newly established function, giving you a unique opportunity to partially shape the role based on your strengths and interests. Our mission is to deliver exceptional operational support to our sales teams by managing tasks such as contracts, terminations, order changes, and updates, ensuring seamless processes for our customers.So, we’re thrilled to welcome a new Sales Operations Assistant to join our team in Helsinki!What’s in it for you

• Exciting opportunity to kickstart your career in Sales Operations.
• Immediate impact on the company’s sales processes, operational efficiency, and customer success.
• Join a dynamic and collaborative team in an action-packed, supportive environment that values both hard work and having fun.
• Enjoy perks like team lunches, brainstorming sessions, and occasional after-work gatherings.
• Flexible office hours and a hybrid work model (3 onsite days per week).
• Ideally suited for candidates in the Helsinki metropolitan area.
• Work for a publicly listed, international company with forward-thinking colleagues.
• Be part of a diverse team—LeadDesk proudly employs 25 nationalities across 8 countries.

Here’s what your future manager Johanna has to say about her experience at LeadDesk:“At LeadDesk, you’ll have constant opportunities to learn and grow, whether it’s through exposure to new projects or through the guidance of more experienced colleagues. Independent thinking, a solutions-oriented mindset and high work ethics are a must, but we also love to laugh and have fun along the way. If you’re looking to join a company that values both autonomy and collaboration (with amazing people), then this is the opportunity for you!”What success looks like in this role

• You’re efficiently and independently managing assigned tasks within designated schedules.
• You demonstrate punctuality and commitment to ensuring customer satisfaction.
• You’re striving to achieve a high level of accuracy and minimizing errors in all assigned responsibilities.
• You collaborate and communicate with your colleagues daily and aim to identify improvement opportunities.

What you can expect as our Sales Operations Assistant

• You’ll be assisting with customer invoicing and ensuring timely communication with customers and sales staff.
• You’ll be answering questions regarding invoicing and resolving special cases and disputes as they arise.
• You’ll provide occasional reports to customers and authorities as required.
• You’ll collaborate with other functions such as Legal, Finance and CPaaS to ensure new sales contracts are compliant with preset terms and conditions.
• You’ll help manage customer and sales data in our CRM system HubSpot and other internal systems and tools.
• You’ll be assisting with various other financial and sales administration tasks.

This is where the match happensMust-haves

• Fluency in written and spoken English, as it is our primary working language.
• Strong numerical skills and attention to detail.
• Solution-oriented and analytical mindset.
• Ability to prioritize, work with deadlines, and be flexible.
• Ambitious team-oriented attitude combined with willingness to take extreme ownership of your tasks.
• Ethical conduct.
• A valid work permit in Finland is required.

Nice-to-haves

• Suitable educational background (e.g., Bachelor of Business Administration).
• As we need someone full-time, it’d be ideal if you’ve already graduated. We mostly work during office hours but in sales it’s not always about 9 to 5.
• Working proficiency in Finnish is an added bonus (especially written Finnish for communication with the Finnish customers).
• Prior work experience from sales or sales operations (willingness and interest in learning is key)
• Prior experience with CRM/financial software/tools.

Practicalities

• Start date: February 2025
• Employment type: Full-time and permanent.
• Working hours: Flexible.
• Compensation: EUR 2200/month

What’s nextApply today, or at the latest on December 31st 2024. We can’t wait to meet you!LeadDesk brieflyAt LeadDesk, our purpose is to simplify human connections between organisations and people across Europe. Every year, our AI-powered platform connects more than 500 million customers with call center agents.When it comes to our employees, we believe that each of us is a Leader. Someone with a lot of ambition, drive, and readiness to take (and receive!) ownership from day 1.*We welcome people from all backgrounds and walks of life, which is reflected in our diverse community of Leaders. As an employer, we’re committed to providing equal opportunity for all employees and applicants.

Expected salary

€2200 per month

Location

Helsinki

Job date

Tue, 17 Dec 2024 23:07:39 GMT

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