Salesforce CRM Specialist at Avinode Group

Job title:

Salesforce CRM Specialist at Avinode Group

Company

Ants

Job description

Since the early 2000s, Avinode Group has been making life easier in the world of private aviation. To continue this journey we are transitioning to Salesforce from Microsoft Dynamics and as our new Salesforce CRM Specialist, you will be at the forefront of our CRM transformation.What You Will Do
In this role, you will lead the evolution of our CRM system, working toward company-wide revenue goals. You’ll manage and develop our Salesforce instance, ensuring seamless integration with other tools, and support our commercial teams to maximize the platform’s potential. You’ll define and document business requirements, ensuring our processes are well-supported and optimized.Some of the key responsibilities will be:

• Manage upgrades, resolve bugs, and implement new functionalities.

• Collaborate closely with sales, marketing, customer success management (CSM), and customer experience (CX) teams.

• Maintaining data quality and ensuring a sustainable system.

• Create and manage Salesforce flows, reports, and dashboards.

Who You AreYou are an excellent communicator who enjoys being a central point of coordination and driving cross-functional efforts. You thrive on brainstorming and collaborating with your team while also being a proactive problem solver.We’re looking for someone with:

• Strong experience in Salesforce (Salesforce certification preferred)

• 4+ years in agile or Lean project management, particularly with CRM applications

• Excellent analytical skills and a proven ability to break down complex processes

• Knowledge in building Salesforce flows and understanding SaaS metrics.

• Experience in Microsoft Dynamics 365 is a plus

What do we offer you?This role is a chance to drive change across the business aviation industry. Driving change does not happen by accident.We are passionate about our work and proud of our high engagement, creativity, and curious culture. But don’t worry-we like to laugh and have fun.We are a fully remote company. You decide where and how you work. We want you to love what you do, but we know we all need to live, so we provide a competitive salary and a set of benefits.Want to join our crew?Is this something for you? You’ll find more fun facts about our Noders (what we call ourselves) and our culture on our website. Kindly apply for this position using the “apply” button with your CV. Selections will run continuously, so don’t wait to apply!For questions, please get in touch with Emil Oskarsson atAbout Avinode GroupAvinode Group, owned by CAMP Systems, offers a fully connected suite of essential B2B software to enable Business Aviation professionals through the entire workflow of managing, sourcing, and booking aircraft. Founded in the heart of Sweden in 2002, we support around 2,000 companies globally.Our essential tools minimize stress and maximize profit for brokers and operators. The suite includes the world’s leading sourcing platform for air charter, making it easy to find aircraft, book trips, and market aircraft globally. Air charter operators and flight departments are provided with a fully cloud-based fleet management system to make flight operations smoother. Our customers can rely on a hassle-free process from quoting to booking and paying with a fully integrated payment solution.With 150+ Noders spread between Sweden and the US, our flexible and collaborative culture empowers everyone to come forward with new ideas, try them out, make some mistakes, and initiate dialogue. Avinode Group seeks candidates who thrive on exciting assignments and can collaboratively work alongside other intelligent, humorous, and dedicated co-workers. Our roots are firmly planted in our core values, which inspire us daily to exceed expectations.Avinode Group is an equal-opportunity employer and cares about having the best people for the job. We care about your skills and who you are as a personWant more details? Discover the value our essentials bring to our customers every day.

Expected salary

Location

Göteborg – Stockholm

Job date

Fri, 20 Sep 2024 00:46:01 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsineu.net) you saw this job posting.