(Senior) Data Scientist (Analytics), Consumer Loyalty, Wolt+

Job title:

(Senior) Data Scientist (Analytics), Consumer Loyalty, Wolt+

Company

Wolt

Job description

Company DescriptionWolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt is not just a delivery app – we’re a technology company building a commerce platform to seamlessly connect our millions of customers with thousands of merchant and courier partners, in real-time across 23 countries and 250+ cities. Our apps (iOS and Android) have the industry’s highest ratings, largely thanks to our customer-first-mindset, which shows in how we build products and run operations. In June 2022 we officially joined forces with DoorDash. Combined, we have a presence in 27 countries, 23 of which operate with the Wolt brand and app. Wolt and DoorDash continue largely independently, with Wolt’s name, brand, product, technology and team.Working in Product Development at WoltAt Wolt, we’re about getting things done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.The behind the scenes of Wolt is run by an awesome bunch of over 400+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 40 cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.Our Commitment to Diversity, Equity & InclusionWe want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.Join us today to build Wolt together!#LI-ZF1Job DescriptionAbout the Consumer Loyalty Analytics at WoltAt Wolt, we are committed to creating a seamless and rewarding experience for our customers. The Consumer Loyalty Analytics team plays a key role in driving initiatives that foster user engagement, retention, and long-term loyalty.Our mission is to provide data-driven insights and solutions that enhance three core loyalty programs:Wolt+ – Our premium subscription program that offers free delivery and many other exclusive benefits to members.Rewards – A points-based program where users can earn points by making purchases and completing challenges, unlocking exciting rewards.Promotions – Strategic promotional campaigns designed to boost user engagement and drive repeat purchases.Our new (Senior) Data Scientist will support Wolt+ as a part of our Consumer Loyalty Analytics team.About the Wolt+ DomainWolt+ is our premium subscription program designed to enhance the convenience and value of the Wolt experience. By offering free delivery and exclusive perks, Wolt+ encourages frequent and loyal usage across our platform.The Wolt+ domain focuses on growing the subscriber base, improving user engagement, and maximizing retention by delivering compelling benefits and a seamless subscription experience. Our work involves optimizing pricing, enhancing the value proposition, and ensuring that Wolt+ meets the needs of customers across diverse markets.As part of this team, you’ll work closely with product, and business & operations teams to uncover insights, measure program performance, and develop data-driven strategies that drive Wolt+ adoption and long-term customer loyalty.About the RoleAs a Data Scientist at Wolt, your role involves diving into our data to solve crucial business problems. The scope of this role ranges from diagnosing problem areas to identifying solutions to designing experiments and ultimately influencing decision-making. This is a rare, operational, and actionable data-driven experience. When you join this team, you will be driving action from the frontlines, rather than just doing yet another analytics role.Our offering to you

• The online delivery platform that Wolt is building will offer you interesting and complex challenges together with the opportunities to create a big impact with your skills. Lots of geolocational and temporal data in real-time combined with differences in the economics and dynamics of the cities we operate in make Wolt both a challenging and so interesting company to practice analytics.

• You can choose the location from our tech hubs Helsinki, and Stockholm, or you can work entirely remotely anywhere in Finland, Germany, Sweden and Estonia. You have the chance to decide the ways of working — a hybrid, at the office, or remote within the location above. Read more about our .

• You would get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognize that if we don’t learn, we won’t stay still but fall behind and keep in mind that Luke was Yoda’s greatest achievement. Read more about

Qualifications

• Degree in Mathematics, Statistics, Computer Science, or a related field.

• 5+ years of experience in a Data Analytics or Data Science position.

• Expertise in statistical analysis, including hypothesis testing and experimentation (A/B testing) using statistical software packages in Python, R, or equivalent for product development (preferably consumer-facing).

• Proficiency in writing structured and efficient SQL queries for large data sets.

• Have prior experience building intuitive data visualizations and dashboards that influence business decisions, utilizing tools like Looker, Tableau, Mixpanel, or similar.

• Relentless pursuit of new ideas and data sources, and have the ability to systematically tackle ambiguous problems with a data-driven, hypothesis-based approach.

That’ll give you extra points:

• Have prior experience with any Subscription product, or understanding/curiosity on subscription dynamics – Free Trial, Conversion-to-Paid, Paid Retention, Overall value proposition.

Additional InformationThe position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.For any further questions about the position, you can turn to Product+ Talent Acquisition Partner – Zhanna Filintseva (zhanna.filintseva@wolt.com)

Expected salary

Location

Helsinki

Job date

Sat, 01 Feb 2025 23:00:21 GMT

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