Senior Design Manager, Courier and Delivery Team

Job title:

Senior Design Manager, Courier and Delivery Team

Company

Wolt

Job description

Company DescriptionWolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platform to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand.Wolt not only offers great apps to customers and partners, but is also developing a broad range of technologies and solutions. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of minutes, in the customer’s own language.So, why work at Wolt?At Wolt, we’re about getting things done.You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.The behind the scenes of Wolt is run by an awesome bunch of over 700+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 60 cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.Our Commitment to Diversity, Equity & InclusionWe want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.Join us today to build Wolt together.Job DescriptionWe are looking for a Senior Design Manager to join Wolt’s Courier and Delivery Mission!As the international side of Doordash business, Wolt is active in 28 countries outside of the US and growing.The Courier and Delivery Group represents the backbone of our company. Together with functional and cross-functional partners, you’ll tackle highly impactful challenges to craft the most-loved platform in multi-device for gig workers, empower local businesses with our robust logistical system. Ultimately, your efforts will connect consumers to everything they desire.This role is perfect for someone who is excited about solving complex challenges that are socially impactful and can drive excellent craft through the team by defining not only the vision for the Courier and Delivery Group but by going deep into the work.This role can be based in our tech hub in Berlin.Your ImpactThe core skills of our design leaders are to coach, bridge and direct the function of design. This means, you are both a highly experienced manager who loves being connected to the work and zoom in as necessary to support teams to success.Set up the team for success:
Lead the Courier Design Group, ensuring that the team is set up for success in a scaling environmentLead the charge:
Oversee the courier and delivery mission, empowering your team to thrive in a dynamic, creative environment.Set the bar high:
Establish and uphold exceptional design standards, ensuring every product we build delivers a delightful user experience.Grow and nurture:
Lead and build a high-performing team, both ICs and Managers, by attracting and onboarding top talent, implementing efficient design management practices, and leveraging strategic frameworks. The team is growing and there will be room to shape it your way.Bridge the gap:
Foster seamless collaboration and project delivery within agile teams, guiding stakeholders through effective design rituals and reviews.Empower your team:
Mentor and coach team members, supporting their career aspirations and pushing them to reach their full potential. The team is well structured, oiled and self-sufficient.Navigate with purpose:
Translate user needs and business goals into innovative solutions that drive strategic success.QualificationsWho you areYou have at 5+ years of experience leading design teams at business-to-business product organizations that feature strong value propositions and high tech service integrations.You possess exceptional design skills and have shipped numerous business or consumer products that prioritize user delight. This allows you to have thorough understanding of creative process and hands on design work, and while you may not spend that much time designing yourself, you still care about the design work deeplyYou have experience leading, mentoring, and managing designers to help grow their skills in research, design, ideation, innovation and systematic thinking.You effortlessly connect with cross-functional stakeholders, motivating them to execute vision even in your absence.You have a user and data-focused design mentality. You leverage user feedback and data insights to refine your team’s intuition, understanding the value of both qualitative and quantitative methods.You thrive in complex systems, balancing global needs with your product’s specific goals.You have experience in gaming – it´s a plus!Additional InformationApply today and take the next step in your design leadership career!The compensation will be a negotiable combination of monthly pay and equity. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.If you want to check up on your application or have any further questions about the position, you can turn to Talent Acquisition Partner, Claudia Medri (claudia.medri@wolt.com) at any given time.

Expected salary

Location

Helsinki

Job date

Fri, 07 Feb 2025 23:28:03 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsineu.net) you saw this job posting.